JB Hawks Customer Service Representative

Customer Service Representative

APPLY ONLINE OR IN PERSON TODAY!

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We're looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family-and new customers feel like regulars.

As a Customer Service Representative, you will:

• Greet and assist customers with friendly, instant service
• Operate the point-of-sale system accurately
• Help customers with product questions and purchases
• Stock shelves and maintain store cleanliness
• Take ownership of creating a safe, professional, and welcoming environment

What We Offer

• Competitive pay with annual raises
• Team Member bonus program
• 401(k) with company match
• Paid training and growth opportunities
• Leadership and management skills training
• Employee discount

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Discount • Selection • Service - That's how we roll!

Job Type: Part-time
Work Location: In person