CHIEF FISCAL OFFICER - OPERATIONS MANAGER II

SUMMARY

The Baltimore City Department of General Services (DGS) is the backbone of Baltimore City government, supporting fleet operations, facilities maintenance, capital projects, energy management, and administrative services. The agency operates a complex financial structure that includes General Funds, Internal Service Funds, capital transfers, grant funding, and rate-based cost recovery systems. DGS’s vision is to provide healthy work environments, reliable vehicles for city employees, and high‑quality, cost‑effective support services to City agencies that serve Baltimore’s citizens and stakeholders. Its mission is to deliver cost‑effective, high‑quality, reliable and sustainable services by managing quality facilities, ensuring efficient fleet operations, and maintaining exemplary administrative customer service that supports Baltimore City agencies and the advancement of their goals.

ESSENTIAL FUNCTIONS

• Act with transparency and integrity.
• Support sound decision making at senior leadership level.
• Avoid silos and demonstrate a commitment to solving problems and challenges that impact DGS in a unified manner.
• Meaningfully contribute to and support teams in a fast‑paced environment with an emphasis on timely and quality service delivery.
• Utilize expertise to continuously improve DGS and better serve Baltimore.
• Consistently work to streamline, increase efficiency and provide frictionless operations.

Key Responsibilities

Below is an outline of tasks and responsibilities of this role as distributed across key areas of focus: financial operations and administration, financial planning and analysis, finance project management, and human capital and performance management.

Financial Planning and Analysis (FP&A)

• Lead the end‑to‑end development of annual operating budgets.
• Provide executive leadership with data‑driven insights on fiscal outlook, long‑term planning, and fund health.
• Oversee quarterly projections and variance analysis, providing actionable reporting to division chiefs and the Department of Finance.
• Develop and manage complex rate models for Fleet and Facilities internal service operations.
• Conduct annual rate reviews and recommend adjustments to ensure full cost recovery across operations.

Contracts and Procurement Management

• Monitor contract encumbrances to proactively prevent funding lapses, service gaps, and unauthorized procurements.
• Develop and implement procurement strategies that align with governmental goals, ensuring compliance with MBE/WBE and equity requirements.
• Develop fiscal dashboards and performance indicators to track vendor payment performance and contract coverage.
• Ensure all procurement activities meet strict governmental legal standards and prompt payment mandates.
• Conduct regular reviews of contract balances to reallocate underutilized funds and prevent end‑of‑year spending surges.

Financial Operations and Administration

• Oversee all fiscal transactions within Workday, including procurement, budget transfers, encumbrances, and capital cost transfers.
• Maintain rigorous internal controls and ensure strict separation of duties across all financial functions.
• Oversee grant compliance, reporting, and reimbursement processes to maximize revenue.
• Supervise invoice processing and ensure the integrity of vendor payment systems.
• Maintain comprehensive, audit‑ready documentation and fiscal tracking systems for all transactions.

Human Capital and Performance Management

• Supervise and direct fiscal managers and analysts across multiple divisions.
• Establish cross‑training and professional development plans to build departmental capacity and succession depth.
• Establish and enforce Standard Operating Procedures (SOPs) to ensure consistent policy application.
• Deploy performance reporting tools and indicators to foster a culture of transparency and continuous improvement.

Finance Project Management

• Lead the implementation of initiatives to modernize fiscal functions and streamline budget development workflows.
• Manage the design and deployment of custom fiscal tracking systems to improve reporting accuracy.
• Manage the lifecycle of financial projects, ensuring milestones are met and resources are allocated effectively.
• Lead ERP implementation and enhancement activities as Chief Fiscal Officer of one of the City’s largest agencies.

EDUCATION AND EXPERIENCE REQUIREMENTS

• One or more degrees in Finance, Accounting, Public Administration, or a related field.
• 7–10+ years of progressively responsible fiscal management experience.
• Experience developing and managing complex financial models.
• Experience managing public sector budgets, internal service funds, and grant funding.
• Experience with ERP systems (such as Workday) including the development of reports, modification of workflows, roles, permissions management or other work aids.
• Experience with project management, particularly within large organizations.
• Experience with human capital management, team and culture building.
• Prioritizes effectively in the face of multiple and shifting priorities.
• Exhibits high curiosity and is relentless in pursuit of answers that explain how things work.

LICENSES, REGISTRATIONS AND CERTIFICATES

• One or more relevant professional certifications, such as Certified Public Accountant, Certified Management Accountant, Certified Public Finance Officer, Certified Government Finance Manager, or equivalent.

KNOWLEDGE, SKILLS AND ABILITIES

• Managing and ensuring successful fiscal operations.
• Strategic financial leadership.
• Budget development, regular and timely projections; internal service fund management; rate model management and development.
• Financial oversight on grants.
• Capital budget management.
• Contract and procurement administration oversight.
• Financial project management and business process development.
• Managerial accounting support; financial reporting fluency; and supervision of multiple fiscal teams.
• Act as the chief liaison on behalf of the agency to the Department of Finance.

ADDITIONAL INFORMATION

• Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.
• All persons, including current City employees, selected for this position must complete a 6‑MONTH mandatory probation.
• Position is required to complete a Financial Disclosure pursuant to Sections 7‑7, 7‑8, and 7‑9 of the City Ethics Law.

EEO STATEMENT

Baltimore City Government is an Equal Employment Opportunity Employer, committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.