Technical Certification Specialist - Food Industry

Job Description

Job Description

EAGLE is seeking a Technical Certification Specialist that would be responsible for conducting audit report technical reviews to ensure accuracy, compliance with standards, and data integrity.

At EAGLE Certification Group we are more than a company that specializes in auditing services. We embrace a customer-focused culture with an emphasis on quality and teamwork. Every individual at EAGLE has a voice that is heard, intelligence that is utilized, skills that are enabled and personal ambitions that are encouraged. These traits contribute positively to our business performance. EAGLE empowers people to work collaboratively, creating a synergy where combined outputs are greater than the sum of individual efforts. Our founding principles of Service, Integrity and Value are not just words in our tagline; these values are aspirational in that they provide guidance to each and every one at EAGLE in our day-to-day approach to our shared profession, to the public and to each other. We call this approach, "The EAGLE Way".

Responsibilities include:

• Provide clear, concise technical feedback on certification decisions, including rejection justifications and clarification support for Certification Managers, Auditors, and Clients.
• Support the Client Services team by conducting ongoing technical file reviews to ensure accuracy, completeness, and compliance.
• Analyze trends and recurring issues identified during Technical Reviews to inform training materials and internal communications, including newsletters.
• Maintain up-to-date knowledge of regulatory requirements and oversight processes; deliver constructive feedback to auditors to support continuous improvement.
• Participate in oversight audits and provide support as needed.
• Support recall and appeal processes within the Electronic Management Information System (EMIS), ensuring timely, accurate, and compliant handling.
• Contribute to internal training initiatives, including newsletter development and participation in Boot Camp sessions.

Essential Skills and Qualifications:

• Bachelor of Science degree in Food Science, Microbiology, Chemistry, and biochemistry.
• A minimum of 2 years of work experience in a food related industry.
• SQF technical reviewer or SQF Auditor credentials preferred
• Working knowledge in GFSI programs
• Some travel will be required for trade shows and technical events
• Must be able to clearly and concisely communicate with employees, customers, and auditors.
• Proficient in Microsoft WORD, Excel, Outlook, and PowerPoint and SQF Assessment Database
• Knowledge of Food production or processing experience and understanding of HACCP principles.
• Project management and task completion skills
• Strong initiative and ability to work independently
• Ability to effectively manage multiple audit processes simultaneously.

EAGLE cares for the health and welfare of each employee by creating a healthy work-life balance for our people. EAGLE supports the roles that each person plays within their own family and community, and strives to achieve a meaningful balance between work, family, community, and self.

Benefits Include:

Competitive pay

Medical, Dental, and Vision Plans

401k plan with a company annual contribution

PTO, Bereavement leave, Volunteer time off, and 10 paid holidays

Cell Phone Reimbursement

Staff enjoy the following perks:

In office and hybrid work schedules

Company paid parking

Training, Development, and Growth Opportunities

Flexible Business casual/casual work environment

Staff Appreciation Events

EAGLE is an equal opportunity employer. It is our policy to select, place, train and promote the best-qualified individuals based upon relevant factors such as work quality, attitude and experience, to provide equal employment opportunity for all. EAGLE ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. This equal employment opportunity applies to all EAGLE activities, including, but not limited to, recruiting, hiring, training, transfers, promotions and benefits.