Door Greeter

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel

The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Door Greeter who shares a passion for excellence and infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels.

In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.

The Role

As the first welcoming face of the Hotel, this individual is cordial and professional, able to make quick rapport with guests and residents. Quick to answer guest inquiries and provide knowledgeable resource of the surrounding area as well as the Hotel.

Job Functions

• Respond to Resident support needs with the highest level of timeliness, hospitality and professionalism. Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence best practices.
• Ensure timely and quality-driven completion of service request.
• Greets owners and guests who arrive by private car, taxi, or limo by opening their car door and welcoming them. Assists them exiting from cars. Issues appropriate valet parking ticket to guests. Gives verbal greeting to guests arriving on foot.
• Provides directions, recommendations, and information about the city and its attractions. Hails taxis as needed.
• Resolves owner complaints, assists in all inquiries in connection with services, hours of operations, key personnel, in-house events, etc.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Hourly Rate: $26.00

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.