Maintenance Crew Leader

Description

Job Summary

The Maintenance Crew Leader is responsible for supervising and training crew members, ensuring that all maintenance and landscaping tasks are performed safely, efficiently, and to company standards. This role combines leadership, hands-on field work, project coordination, and client communication to deliver high-quality results and exceptional customer service.

Core Values

1. Culture of Safety – Safety is always job #1
2. A Growing Tradition Plants, Personally, Financially and Professionally
3. Employee Owned – Personal Pride in Success with an Owners Mentality
4. Exceptional Customer Experience – Delighting our Clients with our Products and Services
5. Good Neighbors – Community Pride – Sharing our Success
6. Respectability – Treating Others as we want to be treated

Duties/Responsibilities

• Supervise, train, and mentor crew members in landscaping techniques, equipment use, and safety procedures.
• Perform and oversee landscaping and maintenance tasks, including mowing, edging, trimming, mulching, planting, pruning, irrigation, snow removal, and general property upkeep.
• Safely operate and maintain lawn and landscape equipment (mowers, trimmers, blowers, hedge clippers, sprayers, trucks, trailers, etc.).
• Ensure crew members wear proper uniforms and safety equipment (PPE) at all times.
• Keep trucks, tools, and equipment clean, presentable, and in good working order.
• Serve as a point of contact between clients, supervisors, and project managers.
• Provide updates, address concerns, and ensure customer satisfaction.

Requirements

Required Skills/Abilities

• Knowledge of landscaping tools, equipment, and maintenance practices.
• Ability to operate mowers (zero-turn, push), trimmers, blowers, edgers, chainsaws, and irrigation tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Reliable transportation to and from the shop.
• High school diploma or equivalent; prior experience in landscaping highly preferred.
• At least 1 year of supervisory experience preferred.

Education and Experience

• High school graduate or equivalent desired
• Previous outside construction, landscape, or similar field experience
• Excellent interpersonal and communication skills a must
• 6 months commercial landscape experience preferred but not required

Physical Requirements

• Regular attendance and reliability, including the ability to work overtime, weekends, or holidays as needed.
• Ability to lift and carry up to 50 lbs.
• Comfortable working outdoors in varying weather conditions (heat, cold, rain, wind, humidity).

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Job descriptions are not intended and do not create employment contracts.