Commercial Furniture Field Installation Manager

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. ROLE DESCRIPTION & RESPONSIBILITIES GENERAL DESCRIPTION: The Field Installation Manager oversees installation projects and leads field teams to ensure successful execution from planning through closeout. This role is responsible for job site readiness, labor coordination, quality control, safety compliance, and client satisfaction while managing resources across active projects. The Field Installation Manager ensures strong day-to-day execution while supporting team development and operational consistency. DUTIES AND RESPONSIBILITIES: Operational / Process Responsibilities Plan and execute installation projects using drawings, specifications, and field execution plans Monitor project timelines, budgets, labor usage, and deliverables Conduct site visits to ensure readiness, material availability, and field alignment Coordinate sequencing, site logistics, and subcontractor needs Manage issue escalation tied to damages, shortages, or scope changes Support labor planning and daily field resource alignment Team Oversight Supervise installation crews and subcontractors Train, develop, and evaluate field team members Reinforce safety expectations and installation quality standards Support daily coaching, crew communication, and performance follow-up Reporting Support Communicate project status, labor usage, and field issues to leadership Document job site activity, delays, punch items, and progress milestones Maintain accurate labor tracking and crew productivity reporting Audit and Compliance Enforce safety policies and company standards Ensure compliance with customer site requirements and field procedures Maintain adherence to documentation, equipment, and fleet expectations Systems / Process Improvements Identify process improvements that increase field efficiency and reduce rework Support consistency in crew training and job documentation Improve communication between field teams, Dispatch, and project teams Field Coordination Coordinate materials, labor, and logistics Assist with punch list completion and project closeout Support strong communication between field teams and Dispatch Help resolve daily site readiness and sequencing issues What Success in This Role Looks Like: Success is demonstrated by efficient field execution, strong crew performance, and consistently safe, high-quality project delivery. The Field Installation Manager ensures projects remain on time, labor is optimized, and client expectations are met through strong field coordination and proactive issue resolution. Success also includes reduced rework, improved punch completion, and stronger crew development. KEY SELECTION & SUCCESS FACTORS WORK EXPERIENCE 5+ years of installation, construction, or field operations leadership experience 2+ years leading multiple active job sites, crews, or subcontractors Office furniture installation required/preferred depending talent pool EDUCATION Associate or Bachelor\'s degree in Construction Management, Operations Management, Business Administration, or related field preferred Equivalent field leadership experience may substitute OSHA 30 preferred PREFERRED QUALIFICATIONS Strong leadership and communication skills Ability to manage multiple priorities and job sites Problem-solving and decision-making abilities Proficiency in Microsoft Office and field technology tools Experience training and developing team members TRAVEL/WORK REQUIREMENTS: A valid driver\'s license and motor vehicle record that meets Company safety, operational, and insurance standards are required, as business travel between company locations, client sites, project sites, and other off-site destinations may be required. Required experience in furniture installation or a related field, such as: Modular walls or glass wall systems Cubicles and workstation systems Commercial cabinetry or millwork Hotel or hospitality FF&E School, university, or healthcare furniture Warehouse racking or shelving systems Trade show/exhibit installation Office relocations and reconfigurations WORK ENVIRONMENT: (overtime, travel, physical demands, conditions) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee occasionally lifts 2-3 reams of paper and customer files, especially during archiving. Weight up to 12 pounds; Height floor to 36 inches; Frequency up to 2 times per week Employee occasionally carries paper from the copy room to fill printer. Weight up to 12 pounds; Distance up to 300 feet; Frequency up to 2 times per week Employee occasionally pushes or pulls an office chair. Force up to 7 pounds; Distance up to 50 feet; up to 1 time per week Employee occasionally climbs main stairs or stairs to warehouse at main location to meet with customers in lobby display area, to access parts in warehouse, and interact with other operational departments. Height 1 flight; Frequency up to 3-5 times per day Employee occasionally walks on level surfaces to: interact with all operational departments, retrieve needed materials, to access lobby display, and attend meetings. Duration 45 minutes per day; Distance up to 1,500 feet per day Employee occasionally stands on level surfaces during interaction with customers and other personal. Duration 30 minutes per day Employee continuously sits using the computer, talking on the phone, processing project paper work, and attending. Duration up to 7 hours per day Employee constantly reaches out during work at desk. Height forward reach waist to chest; Frequency up to 30 times per hour Employee must rarely bend, squat, stoop, or kneel during filing tasks. Employee is occasionally exposed to ambient temperatures in the warehouse. Work overtime as needed. McCoy-Rockford