Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Manager

Ontario Trillium Foundation

The Service Manager is a hands‑on leadership role responsible for overseeing daily front‑of‑house operations and ensuring an exceptional guest experience. This role requires a strong hospitality background, calm leadership under pressure, and a passion for service, and teamwork. This role reports to the General Manager, a highly experienced hospitality professional. Key Responsibilities Oversee daily floor operations during service, ensuring smooth, efficient, and polished execution Lead, coach, and motivate front‑of‑house staff including servers, bartenders, hosts, and support staff Maintain high standards of service, presentation, and guest engagement at all times Act as the primary point of contact for guests during service, resolving concerns professionally and promptly Coordinate closely with the kitchen and bar teams to ensure seamless communication and timing Manage table flow, reservations, walk‑ins, and seating to maximize guest satisfaction and revenue Monitor staff performance, provide real‑time feedback, and support training and onboarding Enforce company policies, service standards, and health & safety regulations Assist with opening and closing duties, including cash handling and end‑of‑shift reporting Support special events, private parties, and high‑volume service periods Qualifications & Skills 1+ years of floor management or supervisory experience in a hospitality driven venue Strong leadership, communication, and problem‑solving skills Ability to remain composed and professional in fast‑paced, high‑pressure environments Exceptional guest service mindset with attention to detail Experience with POS and reservation systems preferred Ability to stand and move for extended periods What We Offer Competitive compensation Health Benefits Matching 401(k) (after 1 year of employment) Supportive, team‑oriented work environment Growth opportunities in a growing company Employment Type(s): Full-time #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Manager in Cambridge, MA vacancy
  • $66k - $125k

     ...providing immigration sponsorship for this position The Role The Manager, Security Operations is an experienced security professional...  ...team exudes professionalism and provides exceptional customer service at their site. Effectively leads a team of security representatives... 
    Suggested
    Full time
    Local area
    Flexible hours

    Fidelity Investments

    Boston, MA
    1 day ago
  • $17.5 per hour

     ...traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses! Job...  ...: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast... 
    Suggested
    Hourly pay
    Weekly pay
    Full time
    Weekend work

    Public Storage

    Boston, MA
    14 hours ago
  •  ...the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people Operations Manager, Operations, Facilities, Manager, Continuous Improvement, Operation, Manufacturing... 
    Suggested

    Jones Lange Lasalle, Inc.

    Cambridge, MA
    2 days ago
  • $135k - $165k

     ...Experience, you will drive operational excellence across facilities management, building systems, workplace security, vendor partnerships,...  ...and mentorship, and driving a culture of accountability, service excellence, and continuous improvement. Own and manage all facilities... 
    Suggested
    Full time
    Work at office
    Relocation

    Mass Digital Health

    Boston, MA
    5 days ago
  • $140k - $160k

     ...future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to...  ...as we help shape a brighter way forward. Facilities Operations Manager - JLL What This Job Involves: As a Facilities Operations... 
    Suggested
    Daily paid
    Local area

    Jones Lang LaSalle IP, Inc.

    Cambridge, MA
    2 days ago
  • $19.5 per hour

     ...you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to...  ...subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match... 
    Hourly pay
    Full time
    Temporary work
    Flexible hours

    Life Time Fitness

    Medford, MA
    2 days ago
  •  ...A local church organization in Boston is seeking a full-time Facility Manager/Director responsible for overseeing facilities operations across multiple campuses. The ideal candidate will have at least 2 years of facilities operation experience and 1 year in a supervisory... 
    Full time
    Local area

    Ministrylist

    Boston, MA
    2 days ago
  •  ...Training & development Role Cleaning and Restoration Operational Manager Benefits and Perks Competitive Salary Fast Paced Environment...  ...carpet cleaning jobs when necessary, providing top-tier customer service. Responsibilities Oversee daily operations of the carpet... 
    Relocation package

    myvoda

    Revere, MA
    1 day ago
  •  ...Avangrid in Rumney, NH is seeking a Wind Plant Administrator to support field operations, reporting to the Plant Manager and Regional Director. You will maintain records and administer personnel activities for two wind plant facilities. The role requires strong administrative... 
    Work at office

    AVANGRID , Inc.

    Boston, MA
    1 day ago
  •  ...functional guidance and direction in Facilities Operations & Management. Provides technical guidance and administrative direction to multiple...  ...Ensure timely and effective response to emergencies and service calls across the BL Coordinate directly with corporate Safety... 
    Contract work
    Temporary work
    For contractors
    Remote work
    Flexible hours

    The Building People

    Boston, MA
    5 days ago
  •  ...grow your career. ROLE OVERVIEW The Restaurant Operations Manager plays a critical leadership role at our Hook & Reel locations,...  ...local regulations. Conduct pre-shift meetings focused on service, upselling, and brand standards. Ensure seamless execution of... 
    Hourly pay
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Hook & Reel

    Revere, MA
    2 days ago
  •  ...Universal Health Services, Inc. is seeking a Director of Plant Operations for their facility in Boston, Massachusetts. The role involves managing maintenance, housekeeping, and safety operations, with a commitment to compliance with applicable regulations. The ideal candidate... 

    Universal Health Services

    Boston, MA
    5 days ago
  • $17.25 - $19.75 per hour

     ...and we're looking for meticulous multi-taskers with strong time-management skills to run our on-site food program. As a Food Ops staff...  ...skills, submit food orders, and maintain our kitchen and food service items using hygienic practices, all while doing meaningful work... 
    Hourly pay
    Summer work
    Shift work
    Weekend work

    Steve & Kate's Camp

    Cambridge, MA
    1 day ago
  • $67k - $73k

     ...Job Description   Join LifeWorks as a Food Service Manager and help shape exceptional dining experiences every day. We’re seeking a passionate leader who thrives in a fast-paced hospitality environment and is committed to delivering outstanding food, service, and... 
    Full time

    Aramark

    Cambridge, MA
    7 hours ago
  •  ...all industrial markets around the globe. The Regional Account Manager will expand our customer base and achieve sales quotas in their...  ...Address potential problems and suggest prompt solutions Suggest new services/products and innovative sales techniques to increase customer... 
    Full time
    Work experience placement

    Ironwear

    Boston, MA
    4 days ago
  • $75k - $80k

     ...the systems, and the decisions; this is not a coordinator with a manager title A founder built for this partnership — emotionally...  ...accountability conversations with stylists on pre-booking, retail, and service standards — firmly, without apology, and without manufacturing... 
    Full time
    Afternoon shift

    Lola Hair Studio

    Cambridge, MA
    4 days ago
  •  ...Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-... 
    Weekly pay
    Full time

    Mavis Tire

    Boston, MA
    1 day ago
  •  ...GENERAL SUMMARY The Assistant Manager lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all customers get a different & better experience. As the second in charge at the... 
    Shift work

    VIP Auto LLC

    Boston, MA
    1 day ago
  •  ...Vipauto is looking for an Assistant Manager in New Hampshire to support service operations and enhance customer experiences. You'll lead the team, maintain workplace safety, and ensure compliance with regulations. A background in automotive service management and strong... 

    VIP Auto LLC

    Boston, MA
    1 day ago
  •  ...DISRUPT is seeking a General Manager for Papa John's in Revere, MA. This role is pivotal in ensuring quality service and operations in a fast-paced environment. The General Manager will recruit, train, and lead their team, managing overall restaurant performance and ensuring... 

    Disrupt

    Revere, MA
    4 days ago
  •  ...Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial,...  ...Saturdays as needed United Ag & Turf NE is looking for a Service Manager who will be responsible for managing the operations of the Service... 
    Full time
    Monday to Friday
    Shift work
    Night shift
    Weekend work
    Day shift

    United-Ag-&-Turf-Ne,-LL

    Boston, MA
    4 days ago
  •  ...Join a team where your voice matters, your development is supported, and your work has a meaningful impact. About the Role The Service Manager leads front‑of‑house and bar operations in a high‑volume restaurant, ensuring exceptional guest experiences, seamless service,... 
    Flexible hours
    Night shift

    WAGAMAMA, INC.

    Boston, MA
    2 days ago
  •  ...material, and sales brochures. Meet all quotas assigned by management. Qualifications Approximately 75% travel and the ability...  ...relationship with Physicians, their needs, and how we can provide service and technology solutions for their pathology needs.... 
    Work at office
    Flexible hours
    Night shift

    Fulgent Genetics

    Boston, MA
    1 day ago
  • $86.4k - $129.6k

     ...will you do? Partners with Field Sales or higher level project management roles to review and validate the project’s purchase order and...  ...information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training... 
    Full time
    Temporary work
    Flexible hours

    Schneider Electric

    Boston, MA
    15 hours ago
  •  ...collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job...  ...facilities and lots. The Associate Director supervises the Operations Managers of Parking, the Facilities Assistant, and parking monitors, the... 
    Weekly pay
    Contract work
    For contractors
    Work experience placement
    Local area
    Night shift

    Harvard University

    Cambridge, MA
    1 day ago
  • A community organization in Boston is seeking a Facilities Coordinator. This role involves daily coordination and operational upkeep of facilities to ensure they are safe and functional. Responsibilities include monitoring building systems, coordinating with vendors, and...
    Full time
    Flexible hours

    Inquilinos Boricuas en Acción

    Boston, MA
    3 days ago
  • $99k - $266k

    Industry/Sector Not Applicable Specialism General Tax Consulting Management Level Manager Job Description & Summary The Opportunity As a Specialized Tax Services - Energy Incentives & Credits Manager, you will focus on providing tax advice and solutions to clients... 
    Full time
    Apprenticeship
    H1b

    PwC

    Boston, MA
    7 hours ago
  •  ...Law Library seeks a Perma.cc Legal Digital Scholarship Project Manager for a one‑year term. The role will design and launch a system to...  ...using Digital Object Identifiers (DOIs) within the Perma.cc service. Responsibilities Analyze current practices and gather requirements... 
    Interim role

    Acord (association For Cooperative Operations Research And D...

    Cambridge, MA
    16 hours ago
  •  ...'s what you'll do during a typical day: Oversee hotel operations: Lead, direct, and manage daily operations, including budgeting, forecasting, strategic planning, service delivery, and compliance with brand and company standards Drive operational excellence:... 
    Worldwide

    Hilton Worldwide Holdings

    Boston, MA
    2 days ago
  •  ...MavisTire in Malden, MA, is seeking full-time Automotive Assistant and Service Managers to enhance our team. The role includes supporting store operations, assisting customers with tire selections, and managing the workflow of mechanics. Candidates should possess automotive... 
    Weekly pay
    Full time

    Mavis Tire

    Malden, MA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Manager. Be the first to apply!