Portfolio Manager

Job Description

Job Description

Murfey Company, Inc. is a leader in the development and general contracting industry, consistently delivering projects that exceed expectations for service, quality, and timely completion. We specialize in high‐end custom homes and urban infill mixed‐use projects and are experiencing rapid growth. We seek a highly driven Portfolio Manager to oversee a diverse portfolio of assets and lead operational and financial performance across multiple properties.

JOB TITLE: Portfolio Manager

REPORTS TO: Director of Property Management / Asset Management; Principals

SUPERVISION RESPONSIBILITY: Property Managers, Tenants, consultants, vendors, and admin staff

FLSA STATUS: Exempt

POSITION SUMMARY:

The Portfolio Manager is responsible for overseeing the operational and financial performance of a portfolio of residential and commercial properties. This role requires a hands‐on leader who can drive team performance, maintain strong client relationships, and ensure the successful execution of business strategies aligned with company objectives.

The Portfolio Manager will manage Murfey Company assets and affiliate entities, including but not limited to: Melrose Apartments, Balboa Flats, 1571 La Playa, 2050 Hancock St., 2036 Hancock St., The Point, The Collins, 6980 La Jolla Blvd, The Californian, Star North, Secoya, Rainford, 4840 Niagara, Maeve.

NATURE OF WORK:

• Management position with oversight of operational and financial performance
• Preparation of critical and confidential information
• Supervision of subcontractors, consultants, vendors, and admin staff
• Understanding of the Company’s markets and business strategy

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Operational Oversight

• Perform weekly site visits, engage with onsite teams, and host regular client calls.
• Serve as the primary escalation point for operational issues and client concerns.
• Ensure timely and prompt rent collection and minimize vacancy.
• Oversee leasing, turnover, and property improvements.
• Maintain community atmosphere, brand standards, and property image.
• Ensure compliance with company policies, leasing standards, and vendor management procedures.
• Oversee tenant communications, service requests, and move‐in/move‐out documentation.
• Help coordinate and oversee property vendors.
• Coordinate and oversee property vendors; ensure quality and cost efficiency.
• Facilitate repairs, maintenance, and work orders with maintenance teams.
• Conduct physical inspections of tour paths, models, vacant units, common areas, and maintenance shops.
• Perform routine preventive maintenance inspections and identify areas for improvement.
• Support commercial property management duties as needed.
• Requires walking on construction sites, with uneven/unfinished surfaces

2. Financial Performance & Reporting

• Develop and execute business plans for each property, including weekly, monthly, and quarterly strategies.
• Track monthly rent rolls to minimize vacancy and ensure rent collection.
• Forecast annual budgets and compare budget‐to‐actual performance.
• Approve expense requests and manage expense reporting to align with budget expectations.
• Compile and analyze financial reports; review and approve expenditures and invoices for accuracy and timely processing.
• Identify opportunities to reduce costs, increase rents, and improve cash flow.
• Assist with quarterly reporting to investors and owners.

3. Leadership & Team Development

• Participate in recruitment, interviewing, and onboarding of site‐level team members.
• Conduct regular team meetings, 1‐on‐1 coaching sessions, and annual performance reviews.
• Mentor and develop team members to ensure strong operational execution.
• Coordinate with HR on employee relations, compliance, and conflict resolution.
• Provide onboarding, training, and ongoing development for Property Managers and Assistant Managers.
• Approve time off requests and review/approve timecards in mJobTime.

4. Customer Service & Client Relations

• Maintain processes for tenant satisfaction and follow‐up.
• Oversee resident‐related communications and ensure timely resolution of issues.
• Coordinate positive feedback on platforms such as Yelp, Google Reviews, Houzz, etc.
• Build and maintain strong client relationships through proactive communication and follow‐up.
• Ensure timely follow‐up after client visits and calls.

5. Marketing

• Oversee marketing of available units, including advertising, scheduling showings, and leasing.
• Monitor property marketing efforts, including websites and advertising channels.
• Support branding, design, and marketing initiatives for new and existing communities.
• Coordinate social media content, digital brochures, and print materials.
• Maintain updated marketing materials and collaborate with neighboring businesses to promote visibility.

JOB QUALIFICATIONS

Education & Experience

• Degree in related field preferred; equivalent experience may be substituted.
• Minimum four years of multifamily property management experience.
• At least two years in a multi‐site or portfolio management role.
• Knowledge of multifamily operations, market trends, budgeting, and financial reporting.

Skills & Abilities

• Strong organizational skills; ability to prioritize and manage multiple projects.
• Proficient in Microsoft Office Suite and property management software (e.g., AppFolio).
• Excellent verbal and written communication skills.
• Ability to lead, mentor, and develop onsite teams.
• Strong problem‐solving and conflict‐resolution abilities.
• Ability to manage vendor relationships and negotiate contracts.
• Ability to maintain positive client relationships and represent the company professionally.
• Strategic thinker capable of implementing business plans aligned with financial goals.

WORKING CONDITIONS

• Frequent interaction with owners, staff, agencies, and subcontractors.
• Requires extended workdays and weekend availability as needed.
• Requires walking construction sites with uneven surfaces and temporary structures.
• Collaborative open‐workspace environment at the Company office.

Note: The above statements are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. They do not establish a contract for employment and are subject to change at the direction of the employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Company Description

Murfey Company, Inc. encompasses a comprehensive group of services, driven by technology, and fueled by a passion for all things in the building industry. Murfey Company has positioned itself as a clear-cut leader when it comes to development, investments, and construction; ultimately enabling you to, “Create Your Lifestyle”. We are dedicated to providing honest and high-quality services to all our clients, investors and partners, with a focus on positive attitude, maintaining accessibility, and a commitment to excellence. We value the work hard, play hard approach to life and believe that with integrity and smart work, we all have the opportunity to create our lifestyle. The team at Murfey Company is as well rounded as our resume of completed projects. While not necessarily a prerequisite for success, the vast majority of the individuals that make up Murfey Company have completed related bachelors or masters level degree programs at well-respected universities around the country. More importantly, every single team member is experienced and a respected source for knowledge in his or her particular role at Murfey Company with dedicated project managers, site supervisors, administration and accountants, you can be assured that your project will be handled in a competent fashion. Our project managers are armed with years of experience and knowledge in a wide variety of construction scenarios. Our supervisors bring over 150 years of combined field supervision experience in both residential and commercial projects. The accounting department is well versed in the AIA format, the standard method in the construction industry, and has a proven track record of success. Additional members of the team at Murfey Company include project estimators, marketing and business development professionals, technology implementation specialists, administrative assistants, and expert tradesman.

Company Description

Murfey Company, Inc. encompasses a comprehensive group of services, driven by technology, and fueled by a passion for all things in the building industry. Murfey Company has positioned itself as a clear-cut leader when it comes to development, investments, and construction; ultimately enabling you to, “Create Your Lifestyle”. We are dedicated to providing honest and high-quality services to all our clients, investors and partners, with a focus on positive attitude, maintaining accessibility, and a commitment to excellence. We value the work hard, play hard approach to life and believe that with integrity and smart work, we all have the opportunity to create our lifestyle. The team at Murfey Company is as well rounded as our resume of completed projects. While not necessarily a prerequisite for success, the vast majority of the individuals that make up Murfey Company have completed related bachelors or masters level degree programs at well-respected universities around the country. More importantly, every single team member is experienced and a respected source for knowledge in his or her particular role at Murfey Company with dedicated project managers, site supervisors, administration and accountants, you can be assured that your project will be handled in a competent fashion. Our project managers are armed with years of experience and knowledge in a wide variety of construction scenarios. Our supervisors bring over 150 years of combined field supervision experience in both residential and commercial projects. The accounting department is well versed in the AIA format, the standard method in the construction industry, and has a proven track record of success. Additional members of the team at Murfey Company include project estimators, marketing and business development professionals, technology implementation specialists, administrative assistants, and expert tradesman.