Product SME - AMI Head End

Product SME - AMI Head End page is loaded## Product SME - AMI Head Endremote type: Hybridelocations: Morrisville, North Carolina (Office)time type: Full timeposted on: Heute ausgeschriebenjob requisition id: R47629Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.The **Product Subject Matter Expert** leads the strategy, roadmap, and performance of the Sensus Advanced Metering Infrastructure (AMI) head‐end software platform. This role defines and delivers secure, scalable, and interoperable software capabilities that support utility meter‐to‐cash processes, device and network management, data collection and analytics, outage and event management, and seamless integration with utility enterprise systems.You bring strong software product management experience with hands‐on exposure to modern development practices, including the use of artificial intelligence to accelerate spec‐driven development. You oversee the full software product lifecycle—from concept and launch through growth and end‐of‐life—while applying deep domain knowledge of AMI systems and the operational needs of electric, gas, and water utilities.**The Role**You will own the vision, strategy, and execution of Xylem’s AMI head‐end software platform, a mission‐critical system that enables utilities to operate reliably, securely, and efficiently. You will translate customer, regulatory, and market needs into a scalable, cybersecure, and commercially successful software platform while leading cross‐functional teams to deliver high‐quality releases that drive customer and business outcomes.This role combines **product strategy, technical leadership, customer engagement, and P&L accountability**, with direct influence on Xylem’s digital growth strategy and utility customer experience.**Core Responsibilities***Product Strategy & Management** Own the product vision, strategy, and multi‐year roadmap for the AMI head‐end software platform, aligned with customer needs, regulatory requirements, market trends, and Xylem’s digital strategy.* Translate customer, regulatory, and operational requirements into clear product strategies that prioritize reliability, interoperability, cybersecurity, scalability, and usability for utility operations teams.* Define and prioritize the product backlog, including epics, features, acceptance criteria, and non‐functional requirements.* Lead cross‐functional planning with Engineering, Architecture, UX, Program Management, Support, and Operations to deliver new AMI head‐end capabilities, releases, and platform enhancements.* Drive spec‐driven development practices, leveraging AI‐assisted tools to convert market insights and customer personas into high‐quality requirements and test cases that improve development velocity and product quality.*Commercialization & Customer Engagement** Own the financial performance of the AMI head‐end platform, including margin accountability; track revenue, cost, and profitability drivers and identify actions to improve gross margin.* Partner with Sales, Commercial Operations, and Regional teams to position the platform with clear value propositions for electric, gas, and water utilities.* Support go‐to‐market planning, pricing, packaging, licensing, and bundling with metering devices, networks, and services.* Engage directly with strategic customers, prospects, and partners to validate roadmap priorities, understand use cases, and gather feedback on product performance and usability.* Represent the AMI head‐end platform in customer meetings, industry events, and partner forums, clearly communicating product vision, roadmap, and differentiation.* Collaborate with Marketing to develop product collateral, case studies, demos, and enablement materials emphasizing operational, financial, and sustainability outcomes.* Work with Customer Success, Professional Services, and Support teams to ensure successful deployments, adoption, and ongoing value realization.*Cross‐Functional Leadership** Lead cross‐functional teams across Engineering, Architecture, UX, DevOps/SRE, Security, Program Management, Operations, and Commercial functions to deliver high‐quality releases on time and within budget.* Partner with Engineering and Architecture to define technical direction, including cloud architecture, multi‐tenant strategies, integration patterns, security controls, and scalability.* Coordinate with other product managers to deliver cohesive, end‐to‐end customer experiences across metering, networks, grid, and analytics workflows.* Serve as the internal subject‐matter expert on AMI head‐end capabilities, customer needs, and the competitive landscape, advising senior leadership on investments and priorities.**Required Qualifications*** Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field, or equivalent experience.* Product management experience in software or SaaS products, including **at least 3 years** in utility, energy, grid, metering, or closely related domains.* Demonstrated experience managing complex, mission‐critical enterprise software products across the full lifecycle.* Practical experience with Agile/Scrum, CI/CD, DevOps, and close collaboration with engineering and architecture teams.* Proven ability to translate customer, regulatory, and market requirements into effective product strategies, roadmaps, and prioritized backlogs.* Strong written and verbal communication skills, with the ability to engage technical teams, executives, and customers.**Preferred Qualifications*** Experience with AMI systems, meter data management (MDM), head‐end platforms, or utility operational technology.* Background in electric, gas, or water utility operations (e.g., meter‐to‐cash, outage management, distribution operations, field operations).* Familiarity with public cloud platforms (AWS, Azure), microservices architectures, and API‐first SaaS delivery models.* Hands‐on exposure to using AI in software development, analytics, or operational workflows.* Experience working in a global, matrixed organization across regions and product lines.**Key Competencies*** **Entrepreneurial Mindset:** Drives business cases, P&L performance, and value creation.* **Customer Focus:** Demonstrates deep empathy for utility operators and end users.* **Strategic Thinking:** Defines and communicates a clear long‐term platform vision.* **Delivery Excellence:** Converts strategy into shipped software while managing trade‐offs.* **Collaboration:** Leads through influence in complex, cross‐functional environments.* **Analytical Rigor:** Uses KPIs, customer data, and financial metrics to guide decisions.Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.At Xylem, you'll not only contribute to solving water #J-18808-Ljbffr Ebro Electronic GmbH