Desktop Engineer: Windows 11 Upgrade & Escalation (Onsite)
Addison Group
Addison Group is seeking a Desktop Engineer Tier 1 in Washington, DC, to support a major modernization effort including a Windows 11 upgrade and device deployments. You will join a team of eight help desk technicians, serving as an escalation point for complex issues while ensuring a smooth upgrade experience for faculty, staff, and students. The role focuses on onboarding devices, troubleshooting escalations, and delivering reliable end-user support onsite with collaboration across IT teams. #J-18808-Ljbffr Addison Group
Vacancy posted 1 day ago
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