Desktop Engineer L3

Job Description

Job Description

Desktop Engineer L3

Location: Washington, DC (Hybrid - 2 days onsite)
Employment Type: Contract-to-Hire
Compensation: $50-55/hr W2 | $110,000-115,000/yr

About the Role

I am actively hiring a Senior Endpoint Engineer / Desktop Engineer for a high-impact opportunity supporting a complex, enterprise IT environment. This role is ideal for someone with strong experience in endpoint management, desktop engineering, automation, and Microsoft 365 administration who enjoys owning solutions end-to-end.

You will work across Windows and macOS environments, driving improvements in device management, endpoint security, software deployment, and IT automation. This position offers a balance of hands-on troubleshooting, enterprise endpoint engineering, and project-based work focused on modernizing workplace technology.

Key Responsibilities

• Lead endpoint engineering and desktop support initiatives across Windows 10/11 and macOS environments
• Design, implement, and manage endpoint management solutions using tools such as Microsoft Intune, Ivanti, or similar MDM platforms
• Develop automation scripts (PowerShell, Bash) to improve system efficiency, deployments, and user experience
• Execute software packaging, application deployment, and patch management in an enterprise environment
• Provide L3 desktop support / escalation support, performing advanced troubleshooting and root cause analysis
• Manage Active Directory / Entra ID (Azure AD) integrations and user/device configurations
• Collaborate with infrastructure, security, and help desk teams on endpoint security, device compliance, and system optimization
• Support hardware lifecycle management, device provisioning, imaging, and system refresh initiatives
• Create technical documentation and workflows to support IT operations and service desk enablement

Qualifications

• 5+ years of experience in desktop engineering, endpoint engineering, systems administration, or EUC (End User Computing)
• Strong experience with Microsoft Intune, M365 administration, Active Directory, and Azure / Entra ID
• Advanced knowledge of Windows desktop environments (Windows 10/11), Group Policy (GPO), and device management
• Hands-on experience with endpoint management tools, MDM solutions, and device compliance frameworks
• Proficiency in PowerShell scripting and automation (or similar scripting languages)
• Experience with software packaging, deployment tools, and patch management solutions
• Strong troubleshooting skills across hardware, software, operating systems, and cloud-based tools

Preferred:

• Experience with Ivanti Endpoint Manager, Ivanti Neurons, or similar enterprise endpoint tools
• Familiarity with macOS support, JAMF, or Apple device management
• Exposure to endpoint security tools, EDR solutions, and vulnerability management
• Experience working in a hybrid cloud environment (on-prem + cloud infrastructure)

Why This Opportunity

• High-visibility role focused on endpoint engineering, automation, and modern workplace technology
• Opportunity to work with enterprise-level endpoint management tools and cloud technologies
• Strong mix of project-based engineering work and hands-on technical problem-solving
• Collaborative IT environment with exposure to infrastructure, security, and cloud initiatives
• Clear path to long-term growth and potential full-time conversion

If you're interested in this Senior Endpoint Engineer / Desktop Engineer role in Washington, DC, apply today to be considered.

Benefits:
Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a nonqualified deferred compensation plan. Paid leave includes PTO on an accrual basis, with prorated eligibility based on start date.

Equal Opportunity Employer/Veterans/Disabled. To review our Candidate Privacy Information, please visit: -privacy

Pay Details: $50.00 to $55.00 per hour

Search managed by: Krysti Ellis

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.