Individual Giving Officer

Individual Giving Officer

Under the supervision of the Deputy Director, Campaign & Individual Philanthropy, the Individual Giving Officer is an integral member of San Francisco Ballet's Development team. They manage a robust portfolio of mid-level donors who contribute $2,500–$7,499 annually, developing and executing customized plans to solicit, cultivate, steward, and upgrade these donors throughout the giving cycle. The Individual Giving Officer works to build meaningful, authentic, long-term relationships through personalized communications and timely follow-up, ensuring donors receive opportunities to deepen their engagement and upgrade their support throughout the year and have a positive, comprehensive, and consistent experience that reflects their interests and philanthropic goals. Throughout the season, the Individual Giving Officer develops and implements strategies to identify, qualify, and acquire new donors, with a focus on growing the organization's mid-level donor pipeline. They proactively conduct prospect research, cultivate prospective donors, and create pathways for new supporters to become engaged, loyal, and increasingly committed to San Francisco Ballet. This position also leads the Young Patrons Council, serving as the primary staff liaison and strategic thought partner to the YPC Board. The Individual Giving Officer supports YPC member engagement, retention, and growth while driving philanthropic support from the next generation of donors.

Job Duties and Responsibilities:

• Using sound fundraising principles, manages a portfolio of 350+ households, comprised mainly of donors giving $2,500-$7,499 as well as prospects capable of making a gift at the Christensen Society level
• Partners closely with the Senior Individual Giving Manager on the strategy, planning, and execution of all Christensen Society activities, including benefit fulfillment and recognition
• Solicits donors and prospectives donors via face-to-face, written, and electronic methods, deploying a strategic focus on meaningful touchpoints to increase affinity, loyalty, and level of giving
• Uses Tessitura CRM fundraising software to track portfolio management, including ask and goal setting, plans maintenance, donor recognition preferences, accurate membership levels, and data analysis
• Develops and executes individualized cultivation and solicitation strategies that prioritize meaningful relationship building and promote deeper engagement with San Francisco Ballet's mission-driven programs
• Partners closely with the Individual Giving Team to establish and advance moves management strategies, ensuring coordinated prospect and donor engagement efforts that strengthen relationships, increase giving, and support the organization's fundraising priorities
• Translates organizational programs into clear, inspiring donor messages and investment narratives
• Regularly attends performances during Nutcracker and the Repertory Season, engaging with supporters in the donor lounge at the War Memorial Opera House (WMOH) and writes seat notes for prospects and donors. Provides backstage tours as scheduled
• Manages and oversees SF Ballet's Young Patrons Circle, balancing long-term strategic planning with the execution of day-to-day operations, and is responsible for meeting or exceeding YPC's annual budgeted revenue goals
• Regularly strategizes with the Events Team to plan and execute YPC events
• Supports the Events Team during Gala season, Spring Festival, and other special fundraising events with duties as assigned and solicits portfolio donors for event ticket purchases, sponsorships, auction purchases, and gifts to Fund-A-Need
• Other duties as assigned

Internal Contacts: Revenue & Growth, Artistic, Artistic Operations, Production, Education & Training

External Contacts: Individual donors, WMOH staff, volunteers

Years and Type of Related Experience Required: At least three years of individual giving or relevant fundraising experience and familiarity with CRM software (i.e., Tessitura, Raiser's Edge, Blackbaud, Salesforce preferred). Strong verbal and written communication skills. Love of performing arts desired, dance or classical music knowledge is a plus.

Professional/Technical Competencies:

• Develops and implements detailed portfolio plans, based on sound fundraising principles for identifying, cultivating, soliciting, and stewarding donors in order to meet contributed revenue goals
• Prepares annual work plan with performance indicators
• Successfully solicits individual gifts of $2,500 or more
• Develops detailed, holistic strategies for each donor in their portfolio and ensures that plans and progress are documented
• Represents SF Ballet at all times with the highest degree of professionalism and communicates the Ballet's position on sensitive issues without losing the donor's goodwill
• Staffs ballet performances and events
• Arranges and attends meetings with donors and prospects
• Maintains documentation and files and tracks donor contact reports and stewardship activities in Tessitura
• Maintains strong relationships with the YPC Board, serving as their main point of contact and facilitating positive engagement and collaboration between YPC members and the organization
• Utilizes and maintains special knowledge to create and monitor accurate YPC revenue and expense budgets and financial reports
• Maintains effective communication and rapport with others, both internally and externally
• Utilizes and maintains up-to-date knowledge of word processing, spreadsheet and presentation software, and CRM database
• Embraces and contributes to the Development team's culture of philanthropy through collaboration, discretion, kindness, and respect within and across departments. Refrains from gossip, internally and externally, at all times.
• Safeguards confidential information and uses discretion with sensitive information

Physical Demands: Position requires periods of word-processing and database usage. Must have a flexible schedule to attend donor events and performances during Nutcracker and the Repertory Season. Ability to travel if necessary.

Special Equipment/Software Used: Tessitura; Microsoft Office (including Teams and SharePoint); Adobe Acrobat; Asana; PC and standard office equipment, such as a printer and copier.

Application Procedure

We prefer you apply online

NO CALLS, PLEASE

San Francisco Ballet Association is an Equal Opportunity Employer committed to employing a diverse staff. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance (FCO).