Chief Physician Experience Officer

Chief Physician Experience Officer

UCSF Health and the UCSF School of Medicine seek an exceptional and visionary leader to serve as the Chief Physician Experience Officer (CPEO). This senior leadership role is responsible for developing and executing a comprehensive strategy to enhance the physician work experience across the enterprise.

Reporting to the UCSF Health System Chief Medical Officer, the CPEO partners with leaders across UCSF Health, the School of Medicine, and affiliated clinical sites to improve physician engagement, well-being, and retention. This role is central to advancing a supportive, high-performing clinical environment where physicians can thrive.

Key Responsibilities

• Advise senior leadership on physician engagement, retention, and workforce sustainability
• Identify and implement national best practices in clinician experience
• Chair the Physician Experience Council
• Lead enterprise-wide physician experience measurement (e.g., burnout, professional fulfillment, Net Promoter Score, intent to leave)
• Oversee survey processes, analytics, and reporting
• Develop dashboards linking clinician experience to quality, access, and patient outcomes
• Develop and implement a systemwide physician experience strategy
• Lead initiatives to improve clinical work environments and reduce administrative burden
• Drive change management, adoption, and accountability across departments
• Partner with HR and Finance to support workforce sustainability and retention
• Align compensation models, productivity expectations, and experience goals
• Collaborate with Advanced Practice Provider leadership to enhance team-based care
• Align efforts across UCSF Health, the School of Medicine, and affiliated sites (ZSFG, VA)
• Partner with Vice Deans and faculty leaders to advance physician experience initiatives
• Lead communication, engagement, and recognition efforts (e.g., Doctors' Day)
• Represent UCSF in national clinician well-being collaboratives (e.g., PWAC, CHARM)
• Serve as liaison across UCSF Health, the School of Medicine, and the UC system
• Lead participation in the AMA Joy in Medicine™ program
• Participate in key institutional committees and governance
• Key Collaborators - UCSF Health executive leadership (CMO, CIO, CMIO, COO, CFO, CQO, HR), clinical and operational leaders (including CMOs and Department Chairs), School of Medicine leadership, faculty experience and well-being leaders, and Advanced Practice Provider leadership. An MD (or equivalent degree) is required.

Consistently ranked among the nation's top medical institutions, UCSF is recognized for excellence in patient care, education, and research. Our community is driven by a shared mission to advance health worldwide while fostering an environment of collaboration, innovation, and inclusion.

The posted UC salary scales set the minimum pay determined by rank and step at appointment. See Table 5. The minimum base salary range for this position is $150,200 - $442,800. This position includes membership in the health sciences compensation plan which provides for eligibility for additional compensation.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

UCSF is committed to welcoming and serving all people, honoring the dignity of every individual without preference or prejudice, in support of its public mission and in alignment with our PRIDE values and Principles of Community.