Workforce Coordinator- Onboarding & Credentialing

Passionate, driven people dedicated to making a difference in healthcare.

SpecialtyCare is the world’s leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare’s clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results.

 

The Role:

The Workforce Coordinator owns the critical stretch between offer acceptance and a clinician's first day on assignment. You'll manage onboarding, credentialing, and scheduling for newly placed clinical associates — making sure background checks clear, credentialing files are complete and compliant, HRIS records are accurate, and every clinician knows exactly where to be and when. This role sits at the center of our placement operations, and the people we serve are counting on you to get the details right.

 

WHY SPECIALTYCARE

The clinicians we place work in high-stakes surgical and critical care environments. Getting them credentialed, onboarded, and on assignment without a hitch is not an administrative task — it's an operational responsibility that has a direct impact on patient care. You'll work alongside a team that understands that, and you'll have the  support, and structure to do the job well.

 

What you'll be responsible for:

Onboarding

Serve as the primary point of contact for new clinical hires from offer through first day of assignment

Initiate, track, and review background checks and drug screens, escalating any flagged or incomplete results for timely resolution

Process new hires into the HRIS, ensuring all pre-employment documentation, personal data, and assignment details are entered accurately and on time

Communicate proactively with recruiters and associates to resolve onboarding issues before they delay a start date

Credentialing

Build and maintain confidential credentialing files for each newly placed clinician, evaluating for completeness and compliance

Ensure all credentialing records meet Joint Commission requirements for Health Care Staffing Services certification

Complete accurate and timely data entry into the credentialing database to keep all associate files current

Fulfill credentialing file requests from client facilities as needed

Scheduling and Assignment Tracking

Schedule clinicians for contract assignments, coordinating start dates, shift details, and any changes with both the associate and the client

Track active assignments from start through completion, monitoring end dates, extensions, and re-deployment needs

Maintain accurate scheduling records in the HRIS and scheduling system, ensuring data integrity across all active and completed assignments

Respond promptly to scheduling inquiries from recruiters, clients, and associates

What we are looking for : 

Education:

High School Diploma required

Associate's degree or higher preferred

Experience:

2 or more years of experience in credentialing, HR/onboarding coordination, healthcare staffing, or scheduling

Equivalent combination of education and experience acceptable

Knowledge and Skills:

Strong working knowledge of credentialing processes and Joint Commission compliance requirements preferred

Familiarity with background check and drug screening processes and compliance requirements

Proficiency with HRIS platforms and scheduling or applicant tracking systems, or demonstrated ability to learn new systems quickly

Exceptional attention to detail — you catch errors before they become problems

Ability to manage multiple onboarding, credentialing, and scheduling workflows simultaneously under deadline pressure

Strong written and verbal communication skills; comfortable interacting with clinicians, recruiters, and client contacts

Ability to maintain strict confidentiality of sensitive associate information

Self-directed and able to work independently with good judgment and minimal supervision

Proficient with Microsoft Office suite and general office equipment

SpecialtyCare, Inc. (including its affiliates) is an EEO/AA employer and does not discriminate against any applicant because of race, color, religion, gender, national origin, age, disability, military status, or any other characteristic protected by federal, state, or local law.