Program Manager

Key Responsibilities: Translate strategic priorities into program goals, OKRs, KPIs, roadmaps, and action plans. Lead multiple large and highly complex programs across business functions. Develop and manage program plans, schedules, milestones, deliverables, and training. Manage program budgets, risks, dependencies, and changes. Identify opportunities for process improvement and lead change management initiatives. Analyze program performance and recommend solutions to improve effectiveness. Define, document, coordinate, and implement business requirements. Conduct qualitative and quantitative analysis to support business decisions. Collaborate with leadership and cross-functional stakeholders to resolve issues and achieve program objectives. Identify and mitigate risks or constraints that could affect program delivery. Maintain program documentation and ensure deliverables are completed on schedule. Lead teams, delegate assignments, and mentor team members. Support development and implementation of department policies, standards, and processes. Evaluate emerging technologies, including AI, Generative AI, and automation, for practical business applications. Qualifications: Bachelor's degree in Business, Management, or equivalent combination of education and experience. Strong experience managing multiple complex programs and initiatives. Experience translating strategic objectives into executable programs and measurable business outcomes. Strong experience developing requirements, procedures, implementation plans, and workflows. Experience working with senior leadership and cross-functional teams. Strong project management, planning, organizational, and problem-solving skills. Strong business requirements analysis and solution development experience. Excellent verbal, written, and interpersonal communication skills. Strong analytical and strategic-thinking capabilities. Working knowledge of strategy execution frameworks such as OKRs, Balanced Scorecard, or Hoshin Planning. Working knowledge of AI, Generative AI, automation, and emerging technology trends. Preferred Qualifications: PMP certification or equivalent experience. Lean Portfolio Management (LPM) certification or experience with portfolio prioritization and strategic planning. Knowledge of applicable state and federal laws, industry regulations, and business practices. #J-18808-Ljbffr