Office Coordinator

Group Home Office Coordinator

The Group Home Office Coordinator plays a critical role in supporting the daily operations of multiple residential group homes by serving as the administrative partner to the leadership team. This dynamic, hands-on position involves traveling between five group homes and one training center within the Apopka/Orlando area to manage essential functions such as billing, documentation, compliance tracking, and communication with families and stakeholders. This role offers the opportunity to make a meaningful impact while gaining valuable exposure to operations and leadership within a growing organization dedicated to supporting individuals with developmental disabilities.

Responsibilities/You Will:

• Travel between multiple group home locations and a training center within the Apopka/Orlando area to support daily administrative operations and ensure consistent coordination across sites
• Manage client financial processes, including billing, invoice coding, credit card reconciliations, and maintaining accurate client ledgers
• Prepare, track, and maintain required documentation, including monthly paperwork, client notes, compliance records, and risk management data
• Support data entry and system updates across internal and state platforms (e.g., iConnect, ICM)
• Assist leadership with correspondence, meeting coordination, and preparation of client-related materials and packets
• Coordinate communication with clients, team members, families, and stakeholders in a clear and professional manner
• Maintain organized records, storage systems, and office environments across all locations
• Support operational needs such as supply ordering, inventory tracking, vehicle documentation, and special event coordination
• Monitor and track safety and compliance data to ensure timely and accurate reporting
• Collaborate closely with team members across group homes to support shared goals and ensure continuity of care
• Follow all organizational policies, procedures, and regulatory requirements, including reporting obligations and emergency protocols
• Participate in required trainings and meetings while contributing to a positive, respectful, and inclusive team environment
• Perform other duties as assigned to support the overall success of the program

Basic Qualifications/You Have:

• Minimum of 1 year of experience in an office environment required
• High school diploma
• Strong time management and organizational skills
• Valid Florida driver's license with a clean driving record maintained at all times
• Proficiency with basic office equipment, including computers, copiers, fax machines, tablets, and calculators

Preferred Qualifications:

• 3 years experience in an office environment
• Notary Public certification preferred

Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest, Inc. has been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We are a trusted name in offering compassionate, quality support services, and we invite you to be a part of our team.

Benefits Information:

• Stay healthy with enhanced coverage medical insurance includes an HRA, premium discounts, wellness credits, free virtual visits, free Minute Clinic visits, free imaging, and surgery
• Full smile & clear vision dental and vision plans to keep you covered head to toe
• Security for you and your family company-paid life and disability insurance coverage, plus long-term disability at no cost to you
• Short-term coverage when you need it short-term disability for life's unexpected moments
• Invest in your future 401(k) with a company match to grow your retirement savings
• Extra protection, your choice voluntary accident and hospitalization coverage available
• Save smarter flexible spending accounts (FSA) to help your dollars go further
• Support for life's challenges confidential Employee Assistance Program (EAP) to help you and yours
• Keep learning and growing- tuition assistance and tuition reimbursement to help you advance your education and career

Quest, Inc. is a drug free workplace and an Equal Opportunity Employer. It is the policy of Quest to grant equal employment opportunities to all qualified persons without regard to race, color, sex, religion, age, national origin, disability, veteran's status, marital status, citizenship status, genetic information or any other category prohibited by local, state or federal statute.