Systems Administrator

Job Description

Job Description

We are looking for a Systems Administrator to join a manufacturing organization in Commack, New York on a Contract basis. This role will provide hands-on technical support across daily IT operations, helping employees stay productive by resolving device, software, and system issues efficiently. The position works closely with both local team members and corporate IT partners to maintain reliable infrastructure and support a secure Microsoft environment.

Responsibilities:
• Deliver daily technical support for end users, addressing routine IT issues and service needs across the site.
• Diagnose and resolve problems involving hardware, business software, and Windows 11 workstations in a timely manner.
• Manage desktop support activities, respond to help desk tickets, and follow through on user requests until completion.
• Partner with corporate IT teams on network-related incidents, including escalations that require broader infrastructure support.
• Provide support for the organization's Microsoft environment, including systems aligned with elevated defense-focused security requirements.
• Assist with operational IT tasks that ease demand on existing staff and improve the consistency of day-to-day support coverage.
• Collaborate with a close-knit local team to maintain stable technology operations and deliver responsive service to employees.• Experience supporting and administering Active Directory in a business environment.
• Working knowledge of Microsoft Windows Server and desktop operating systems, including Windows 10 and Windows 11.
• Ability to troubleshoot hardware, software, and end-user computing issues effectively.
• Familiarity with Dell Technologies devices and related enterprise hardware support.
• Exposure to Citrix Technologies and virtualized user environments.
• Strong ticket management, customer support, and problem-resolution skills.
• Ability to work collaboratively with on-site staff and remote corporate IT teams.