Warehouse Operations Specialist

Warehouse Operations Specialist Job Overview ONELIVE is currently seeking an experienced Warehouse Operations Specialist. This person, under guidance of our COO, will be responsible for assisting with a variety of tasks related to our warehouse operations, technologies, and client projects. This position is onsite - applicants must reside in the Austin area and be willing to commute to ONELIVE’s office/warehouse on weekdays. Responsibilities Inventory Management: Monitor inventory levels and stock to identify potential shortages. Monitor cycle counts and physical inventory audits to maintain accurate stock records. Update WMS with needed expected receipt orders, confirm received and shipped items when needed. Investigate and resolve inventory discrepancies working with the team to correct processes to ensure accuracies. Order Processing: Review and process customer orders, ensuring accurate picking and packing instructions. Coordinate with warehouse staff to prioritize and expedite orders as needed. Generate shipping labels and documentation for outgoing shipments. Shipping and Receiving: Verify incoming shipments against receipt/purchase orders, checking for damages or discrepancies. Coordinate with the receiving manager on the receiving process, including unloading and proper movement of goods. Coordinate with the team on outbound shipping processes, including loading and coordinating carrier pickups. Data Entry and Reporting: Enter data into warehouse management systems (WMS) regarding inventory movements, shipments, and order details. Generate reports on key warehouse metrics like inventory levels, shipping performance, carrier performance, order fulfillment times, and staff performance. Operational Support: Assist with warehouse layout optimization and space management. Identify and communicate operational issues to warehouse management. Provide training and support to warehouse staff on new procedures, equipment and systems. Compliance and Quality Control: Ensure adherence to company policies and industry regulations regarding warehouse operations and safety standards. Conduct quality checks on products before shipment to maintain quality standards. WMS System Integrations: Connecting eCommerce stores to the WMS integrating systems through an API, setting up a seamless exchange of data pertaining to order details, inventory levels, and shipping information. Label Management Systems management - ensuring proper rate shopping and client based rules are automated. Requirements Proven warehouse operations support experience Track record of problem solving. Strong technical skills with warehouse management systems, and eCommerce platforms. Excellent verbal and written communications skills. Strong listening and training skills Ability to multi-task, prioritize, and manage time effectively. Proficiency with administrative and office tools: Gmail/Google Meet/Google Calendar MS Excel/Google Sheets Printers & Scanners Health: Medical, Dental, Vision, Life Insurance, Pet Insurance benefits for you and your family including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options. Retirement: 401(k) program with strong company match. Workplace: Work onsite at warehouse. Equipment provided. Time Off: 15 days paid time off per year and paid holidays. Other: Occasional access to concert tickets, quarterly and EOY bonus opportunities. Physical Requirements: Requires prolonged sitting at a desk, working on a computer, working in a warehouse environment with high and low temperatures, occasional lifting up to 40 pounds. ONELIVE values a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. ONELIVE is the world’s leading direct-to-fan ecommerce partner to brands in music, sports, entertainment and more. In addition to our ecommerce technology solutions, we also provide a number of other services tailored to meet our client’s growth goals including, but not limited to: ecommerce website development, fulfillment services , customer service, VIP services, membership & fan club platform, ticketing, and more. #J-18808-Ljbffr ONELIVE