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Assistant Store Manager

Full-time

L'Occitane En Provence

Houston, TX


Who You Are:
As an Assistant Store Manager at L’Occitane Houston International Airport, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will contribute to creating a unique and environmentally conscious shopping experience for customers while upholding our commitment to sustainability and ethical practices.

The Fundamentals of What You’ll Do:
  • Be the Host: Foster a warm and inviting atmosphere that resonates with our brand values by implementing strategies to enhance the overall sensory experience for customers, appealing to their sight, smell, touch, taste, and hearing.
  • Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
  • Keep an Open Mind: Embrace feedback and grow from it, supporting our commitment to an open communicative culture.
  • Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.
  • Foster a Team Culture: Adjust management strategies to accommodate different communication styles and personalities within the team.
  • Communicate with Care:    Demonstrate leadership by providing guidance, and support to store staff, fostering a positive and inclusive team culture.


We value hearing from individuals who possess:

  • Experience leading teams in retail or hospitality settings.
  • Exceptional skills in guiding and communicating effectively.
  • An innovative approach, especially in sales-focused atmospheres.
  • Dedication to ensuring customer happiness, both inside and out.
  • Familiarity with skincare, body care, and fragrance is beneficial.
  • Prior clienteling experience is advantageous.
  • Basic technological proficiency is necessary.

Who We Are:

 

All Applicants:

United States Applicants Only:

Apply
Vacancy posted 3 days ago
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