Logistics Coordinator

About CURA Freight: CURA is an award-winning third-party logistics provider, responsible for coordinating the movement of goods across North America. Our mission is to simplify and expedite the transfer of goods nationwide, and we are committed to delighting our customers and exceeding the expectations of all our partners. We were named a 2023 and 2024 'Best Place to Work' by the Tampa Bay Business Journal due to our awesome workplace culture, benefit offerings, and employee retention rate. We are located in beautiful Tampa, Florida, in a historic cigar factory recently renovated to provide collaborative state-of-the-art office space with an open-door policy. "CURA" literally translates to "CARE," and we've built our business on that value and differentiator. Why CURA? Because we C.A.R.E.: Compassion Accountability Respect Excellence About the Role: We're seeking a dynamic Logistics Coordinator to join our fast-paced team in Tampa, FL. If you're someone who thrives in a high-energy environment, loves solving puzzles, and is passionate about providing outstanding customer service, this could be the perfect role for you. As a key player in our operations, you'll support our customers by building orders, dispatching trucks, and making appointments. Your ability to stay cool under pressure, think on your feet, and turn challenges into opportunities will be essential. CURA offers industry-leading uncapped commission-based pay at 3%. Training pay for this role starts at $60k. Responsibilities: Vendor Relations : Be the go-to person for all things vendor-related, handling incoming calls and emails with a friendly and professional demeanor. You'll optimize our vendor network by finding new partners, negotiating rates, and scheduling appointments to enhance the customer experience. Order Management : Create and manage customer orders by seamlessly transferring data from PDFs, Excel, and Outlook to our web-based software. Problem Solving : Work closely with brokers to identify issues and implement effective solutions, ensuring smooth operations between vendors and CURA. Tracking & Communication : Keep a close eye on shipments with hourly tracking and tracing via web-based applications, providing real-time updates to customers and vendors. Data Management : Accurately input and update load data using our internal platform, ensuring all information is up-to-date and precise. Cross-Functional Collaboration : Lend a hand with daily customer billing and accounting tasks, working closely with other teams to ensure everything runs smoothly. Customer Service : Deliver top-notch service to customers, vendors, and team members, always striving to exceed expectations. Qualifications: Proficiency in Microsoft Office (Excel, Outlook, etc.). Experience with data entry and computer-based applications. High school diploma or GED required, associate or bachelor’s degree preferred. Previous experience in logistics, transportation, purchasing, import/export, freight brokering, or supply chain is a plus. Familiarity with drayage, ports, or container shipping companies/steamship lines (SSL) is a bonus. Strong communication skills (both written and verbal). Keen attention to detail and the ability to juggle multiple tasks simultaneously. A self-starter with a knack for problem-solving. Exceptional customer service skills. Key Competencies: Analytical Skills: Ability to assess training needs and measure program effectiveness. Interpersonal Skills: Strong ability to work with a diverse group of employees and build relationships. Creativity: Innovative approach to developing engaging and effective training materials. Technical Proficiency: Skilled in using various training technologies and platforms. Working Conditions: Full-time position, 40 hours per week. 22 days of pto Competitive pay. Fast paced and dynamic environment. In-person/onsite role. Benefits: 401(k) Medical Dental & Vision insurance Flexible spending account Health insurance Health savings account Life insurance 22 Days paid time off annually Parental leave Equal Opportunity Employer: No sponsorship is available for this position. CURA Freight is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status, and any other basis protected under federal, state, or local laws. #J-18808-Ljbffr Cura