Mortgage Loan Officer - Jacksonville/Tampa

Overview Come join our GTE Financial team! We are looking for an exceptional listener and a genuine relationship builder to join as a Mortgage Loan Executive. You take pleasure in interacting with people and assisting them, while building lasting relationships and love helping individuals with home ownership dreams come true! Responsibilities Manage day-to-day sales and support with applications from community financial centers, web, external referral sources, and in-bound phone inquiries. Ensure member loan requests meet members\' needs; review credit and automated underwriting decisions; prepare loans for underwriting review; follow up on initial document requests from borrowers. Sell and counsel members on mortgage loan options per product guidelines; engage with Community Financial Center teammates to develop referral strategies; participate in realtor events, lead groups, and local chamber activities; proactively solicit new residential mortgage business. Develop and maintain referral contacts and professional relationships with realtors, builders, etc.; analyze loan file documentation to begin prequalification and move into full loan applications in LOS; maintain knowledge of FHA, VA, CU Portfolio loans and related documentation; communicate lending decisions regarding denials or counter-offers upfront. Reinforce selling points of loan types, rates, payments, and mortgage term details; maintain mortgage product knowledge across the credit union. Experience and Qualifications High school diploma or equivalent; some college preferred; 1–3 years of experience or equivalent. Knowledge of secondary market is preferred; working knowledge of GTE’s full suite of lending products and related services. Ability to handle multiple responsibilities; strong interpersonal skills; engagement in campus activities and community involvement; desire to provide exceptional member experience. Strong knowledge of Bank Secrecy Act and applicable federal laws (e.g., U.S. Patriot Act, OFAC, AML, Right to Financial Privacy, Bank Bribery Act). Must qualify for NMLS registration according to the Safe Act; compliance with all applicable federal regulations; on-call duties and hybrid/in-office options; legally allowed to work in location. Bilingual (English/Spanish) preferred. Requirements and Details Location: Downtown Tampa – GTE Headquarters; Department Hours: Monday–Friday 8:00 am–6:00 pm; Saturday 9:00 am–1:00 pm. Full-time hours with additional hours as needed; position is hybrid (in-office/remote) and may change with notice. Remote/hybrid work requires a quiet workplace, power and high-speed internet (≥100 Mbps), video capability; candidates must meet technical requirements before training; hybrid candidates must live within driving distance of the office. On-call for HQ, CFC, or community events as needed; on-going performance goals and team meetings. About GTE GTE Financial is an Equal Opportunity Employer. Note: The above statements describe the general nature and level of work and are not exhaustive. GTE reserves the right to revise or change duties at any time. Our growth is creating opportunities. Why Join Us We are recognized as a great workplace and offer Total Rewards, career growth, work-life balance, and community impact. This role supports a purpose-driven work environment where financial solutions matter. #J-18808-Ljbffr GTE Financial