Delivery Technician

Job Description

Job Description

Gulf Coast Medical Supply is a rapidly growing leader in the durable medical equipment industry. We are looking for driven individuals to grow with us.

Position: Delivery Driver- Patient Service Technician

Position Summary:

• Full-time
• Regular hours plus on call hours

Requirements:

• High school diploma or GED equivalent, required
• Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
• Experience with medical equipment, preferred
• One year of related work experience, preferred
• Medical terminology, preferred

Benefits we offer:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Aflac Policies
• Generous PTO plan
• Paid Holidays
• 401(K)
• 401(K) matching

Essential Job Duties and Responsibilities:

• Available for on-call assignments as needed (after business hours, weekends &/or holidays)
• Drive local routes to deliver and set up medical equipment in patients’ homes.
• Educate patients and caregivers on safe use and maintenance of respiratory and home medical equipment.
• Maintain and troubleshoot equipment to ensure proper function and patient safety.
• Complete delivery documentation and patient visit reports accurately and on time.
• Keep your assigned company vehicle clean, safe, and ready for service.
• Respond to urgent equipment needs and participate in on-call rotations.
• Ensure compliance with safety protocols and company standards.
• Performs other duties as assigned.

Skills and Competencies:

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem-solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities:

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Mechanically inclined for the repair and troubleshooting of equipment
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
• Understands use of all applicable home respiratory equipment and supplies

Physical Demands:

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires driving a company vehicle for deliveries