BDC
$21 - $22 per hourCar Pros Automotive Group
Now Hiring: Business Development Center (BDC) Representative Join Our Team | Full-Time | $21-$22/hour Are you a people person with strong communication skills and a passion for customer service? We're looking for a motivated Business Development Center (BDC) Representative to join our growing dealership team! What You'll Do As a BDC Representative, you'll be the first point of contact for our customers-helping create a seamless and positive experience from the very first interaction.
Why Join Us? Be part of a supportive team where your contributions matter. We offer growth opportunities, ongoing training, and a workplace that values professionalism, teamwork, and respect. Apply today and start your career in the automotive industry!
- Answer incoming calls and schedule service & sales appointments
- Respond to customer inquiries via phone, email, text, and online chat
- Follow up with customers and confirm appointments
- Re-engage "no show" customers and reschedule visits
- Manage and update customer records in CRM (VinSolutions)
- Handle internet leads from initial contact through appointment setting
- Coordinate with sales and service departments on appointments
- Stay current on automotive terminology, products, and manufacturer programs
- Support marketing campaigns by contacting customers about promotions
- Maintain professionalism and deliver exceptional customer service
- Assist with moving and positioning vehicles as needed
- Occasionally demonstrate vehicles to customers
- Support team operations and complete additional assigned tasks
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Team-oriented attitude with a positive mindset
- Interest in the automotive industry (experience is a plus!)
- Primarily office-based with moderate phone and computer use
- Sitting, standing, and light movement throughout the day
- Ability to lift up to 20 lbs occasionally
- Medical, Dental, and Vision Insurance (80% employer-paid for employees)
- Life Insurance & AD&D
- Short- and Long-Term Disability Coverage
- 401(k) Plan (eligible after 1 year)
- Paid Time Off (accrue 1 hour for every 30 hours worked)
Why Join Us? Be part of a supportive team where your contributions matter. We offer growth opportunities, ongoing training, and a workplace that values professionalism, teamwork, and respect. Apply today and start your career in the automotive industry!
Vacancy posted 2 days ago
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