Strategy & Performance Manager

Job Description

Job Description

This is a potential future position with JCTM pending contract award

The Challenge

CISA’s Integrated Operations Division requires effective strategy, governance, organizational performance management, business process improvement, analytics, and information management support to advance its mission. What if you could use your strategic planning, performance management, and project leadership experience to support that effort?

Build Your Career

At JCTM we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth.

Challenging Projects

As the Strategy & Performance Manager with JCTM, you will serve as the designated Key Personnel and perform the Project Manager duties established for this requirement. You will be responsible for Contractor work performed across the Statement of Work (SOW) tasks and serve as the single point of contact for the Contracting Officer and COR.

Key Responsibilities

• Support strategy, policy, governance, organizational performance, analytics, and information management activities.
• Lead and coordinate Contractor work across the SOW task areas.
• Support strategic planning, organizational performance assessment, business process improvement, performance measurement, and enterprise-wide governance and performance evaluation.
• Support development and evaluation of performance measures, key performance indicators, key risk indicators, forecast models, risk assessments, management reports, and executive dashboards.
• Facilitate requirements definition, task planning, recommended schedules, progress tracking, and reporting of schedule, risk, and performance information.
• Support research, stakeholder collaboration, risk assessment, and data-driven analysis related to organizational policies, strategic plans, governance frameworks, and performance improvement initiatives.
• Support strategic initiatives and communicate complex findings to senior leadership.
• Lead cross-functional coordination and stakeholder engagement.
• Support preparation of strategic plans, SOPs, briefing materials, memoranda, white papers, reports, presentations, and other analytical and advisory deliverables.

State-of-the-Art Technology

Expand your expertise by working with the Microsoft 365 suite, including Power BI and SharePoint, and with the analytical, collaborative, data, and information-management technologies identified for this requirement.

New Skills

Collaborate with technical, operational, analytical, and functional stakeholders across IOD and CISA while gaining practical experience supporting enterprise strategy, governance, performance evaluation, data-driven decision support, and operational integration.

Room to Grow

You will have opportunities to grow your career and contribute to JCTM's strategic goals, supported by mentorship and a collaborative work environment.

You Have

• Master’s degree in Public Administration, Strategy, Economics, Finance, or a related field.
• Experience in strategic planning, organizational performance management, business process improvement, and performance measurement.
• Minimum seven years of documented experience supporting Operations and Planning requirements of the same size and scope.
• Demonstrated expertise developing key performance indicators, facilitating strategic initiatives, analyzing organizational performance data, preparing executive reports, leading cross-functional teams, and communicating complex findings to senior leadership.
• Strong technical writing, project management, and stakeholder engagement skills.
• Proficiency in Microsoft Office, Power BI, SharePoint, and SQL.
• Demonstrated ability or capacity to develop, analyze, recommend, and evaluate organizational policies, strategic plans, governance frameworks, and performance improvement initiatives through research, stakeholder collaboration, risk assessment, and data-driven analysis.
• Minimum seven years of supervisory experience.
• Project Management Institute Project Management Professional (PMP) certification.

Clearance

This requirement is Unclassified. Applicants selected will be subject to the applicable DHS/CISA personnel-security process and must satisfy the background-investigation, Entry on Duty, fitness, and access requirements applicable to the position and to sensitive Government information.

Equal Opportunity Employer Statement

JCTM is an Equal Opportunity Employer that empowers our people to fearlessly drive internal and external change while supporting the safety and security of our great nation.