Sales support Coordinator

Job Description

Job Description

TRC Talent Solutions is recruiting for a Sales support Coordinator:

Position Summary:

• The Sales Support Coordinator is responsible for coordination and communications between all global Sales Specialists and the GSO Sales, technical, project engineering teams.

• The on-site role also directly supports customer meeting scheduling, quotation support, demonstration and training visits, opportunity follow-ups, and general sales, CRM and administrative support needs.

• Essential Duties and Responsibilities

• Coordinate inbound customer sales inquiries regarding product applications, specifications, pricing, and lead-times.

• Manage and streamline communications between customers, the Sales team, and internal departments

• Arrange customer Teams meetings and schedule system demonstration visits. Support initial application pre-qualification of incoming information requests.

• Assist with test sample requests, prioritization, sample tracking and reports.

• Assist sales team by providing accurate technical and product information directly to customers. Provide post-sale customer follow-up outreach to ensure customer satisfaction.

• Coordinate efficient routing and resolution of customer product or service issues with engineering, quality and services team

• Support sales representatives by generating timely and accurate quotes and compiling necessary product documentation from Project Engineering and R&D.

• Maintain, monitor and internally expedite the proposal priority pipeline.

• Monitor and update sales team on PO status updates, lead-times and availability.

• Assist Sales team Demo system Logistics: Coordinate and arrange logistics for demo units, to meetings, and assist with international shipments

• Maintain and update customer updates, sales data, and Salesforce CRM system.

• Organize customer and IP team meeting/training agendas, lunches, etc., if required.

• Help to prepare sales team and management reports on monthly and annual basis.

• Ensure sales team compliance with company policies and industry regulations.

• Establish and maintain a global communication

• Track and communicate with sales team performance to global goals.

• Qualifications Exceptional attention to details and positive, can-do attitude with team and customers.

• Positive attitude and demonstrated flexibility with changes in priorities.

• Ability to work efficiently as a team, and independently with minimal supervision.

• Timeliness, good communications and attendance dependability.

• Flexible with changes in work requirements with ability to stay focused and meet deadlines, which may require possible extended working hours.

• Results oriented focus, with the ability to organize, prioritize and work on multiple projects simultaneously and manage project schedules.

• Skills, and Abilities

• 3-5+ years of experience with administrative and customer support roles

• Strong organizational skills and demonstrated attention to detail and processes.

• Excellent verbal and written communication skills, along with strong interpersonal skills for building team and customer relationships.

Please submit your resume-