Client Experience Coordinator | Stow, Ohio

Client Experience Coordinator

We are currently looking to add a dynamic Client Experience Coordinator to our passionate team of tree care professionals (2-4 years minimum experience). Invest in your future. Join one of the largest employee-owned companies in the nation! Davey has a unique culture focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

This is an in-office position and not a remote job. This is a full-time permanent position. You will be working Monday through Friday, roughly from 8am to 5pm. This is a fixed schedule.

Job Duties

• Be the first point of contact and triage the needs of the clients and the office.
• Field current and prospective client calls.
• Proposal production and contract initiation.
• Process employee time sheets.
• Maintain various databases and spreadsheets.
• Order and maintain office supplies.
• Invoice, manage accounts receivable, and maintain files.

Qualifications

• Minimum two-years of experience in office processes and office administration procedures
• Outstanding telephone and communication skills
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail and accuracy
• Expert organizational skills and ability to multi-task
• Preferred: prior working experience with CRM and SAP systems

Paid time off and paid holidays

Opportunities for advancement

All job specific equipment and safety gear provided

401(k) retirement savings plan with a company match

Employee-owned company & discounted stock purchase options

Group Health Plan

Employee referral bonus program

Locations throughout US in major cities and desirable areas

Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers

Scholarship Program for Children of Employees

Charitable matching gift program