Support Coordinator, Ladies Shoes

Support Coordinator

Salary Range $23.35 - $29.19*

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Streetthe crossroads of fashionis a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

The Support Coordinator helps accomplish daily operations, guided by Bergdorf Goodman's primary Service Values: Excellence, Imagination & Graciousness. This hands-on leader ensures operational efficiency through thoughtful workflow management, and a commitment across both front and back of house. With a collaborative mindset, the Support Supervisor partners with selling and operations teams to improve productivity, maintain inventory integrity, and support a luxury experience for both clients and brand partners.

Be the primary operational lead for inventory and product-related processes, working in partnership with a dedicated support associate.

Plan, accomplish, and communicate daily operational goals with the support associate, Selling Coordinators, and Store Managers to lead efficiency and clarity.

Partner with the Director of Operations to lead preparation for the annual financial inventory, including ongoing audits and reconciliation to ensure year-round inventory accuracy.

Build multiple operational projects, including trunk show and collection launch setups, stockroom reorganization, and RTV coordination following brand and our goals.

Support sales and merchandising plans by coordinating important product movementssuch as transfers, damages, repairs, and off-season rotationsin collaboration with corporate partners and internal sales teams.

Partner with Selling Managers and Brand Managers to align operational activities with sales targets and client appointment need

Participate in meetings with Operations and Selling Managers across Bergdorf Goodman to ensure understanding and support shared team goals

Maintain elevated selling floor and back-of-house standards that reflect the brand and Bergdorf Goodman's luxury environment.

3+ years of experience with retail operations, inventory management, or store leadership.

Ability to coach and inspire a team.

Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

Associates must be willing to work based on business need, which will include evenings, weekends, and holidays

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

The hourly rate for this position is $21/hr. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).