Inside Sales Representative

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at . Job Description Overview Serve as an inside sales representative and coordinate customer support activities from quote to delivery working within a fast paced and competitive environment at the Mueller National Call Center Environment. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes, opportunity follow-ups and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing, delivery and resolving issues. Mueller is now part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions. Responsibilities Work within CRM platform to track leads, update opportunities and manage follow ups Utilize phone calls, emails and text messages to contact leads Generate professional project estimates and sales of metal building systems, residential metal roofing and components. Effectively manage time to maximize customer contacts and quote projects expeditiously Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner. Coordinate post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc. Ensure the sale of products and services comply with proper pricing guidelines, policies, and procedures. Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers. Act as the liaison between the customer and company regarding potential problems and customer desires. Analyze and report competitive market information. Provide and ensure customer-focused activities, deliverables, and services. Qualifications High School Diploma or GED required. Bachelor’s Degree preferred. One to Two years of experience in a sales or service-oriented industry preferred. Strong customer service and interpersonal skills coupled with detail orientation and organizational skills. Strong professionalism, work ethic and competitive spirit Sufficient personal computer and business software application use capabilities required. A combination of education and experience may be qualifying. This job is 100% office based. Why work for Cornerstone Building Brands? Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. All your information will be kept confidential according to EEO guidelines. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. #J-18808-Ljbffr Fortify Building Solutions