Account Director

The Position: Foxglove Communications is seeking a sharp, hospitality-obsessed Account Director to join our growing team. You'll work alongside a tight-knit group of strategists and storytellers on an acclaimed national roster of clients who are setting the standard for hospitality across the country. This role is for someone who thrives in a fast-paced, relationship-driven environment and brings both initiative and intention to everything they touch. If you're energized by hospitality culture, care deeply about the craft, and want to do meaningful work at a boutique agency that punches well above its weight, we'd love to meet you. Candidates must be based in New Orleans, LA. This is a hybrid role with regular on-site presence at client meetings, media appointments, and events. Who We Are: Foxglove is an award-winning PR and marketing consultancy specializing in hospitality. Founded by strategist and storyteller Gia Vecchio, we represent the people, businesses, and non-profits defining the future of hospitality in America. Through strategic planning, thought leadership, partnerships, experiential and authentic storytelling, we build purpose-driven brands and amplify their impact to mainstream audiences on a global stage. No jargon. No stunts. No antiquated tactics. Just old-fashioned relationships and a new-school approach to PR. We've been named to Observer 's PR Power List and the Inc. 5000 list of America's Fastest Growing Private Companies, recognized as PR Net's Hospitality Agency of the Year, and have grown from our Philadelphia roots to include offices in Chicago, New York, New Orleans, Nashville, and Austin. What We Do: Paid Time Off Summer Fridays Paid Holidays + Annual Winter Break Comprehensive medical, dental, and vision insurance Generous Commission Structure Employer 401K Contribution Fully paid parental leave (full salary, 12 weeks, for all qualifying FT employees) Title: Account Director Responsibilities: Thoughtfully manage client business for a robust account roster Serve as project manager and/or day-to-day lead on identified accounts under your purview; overseeing strategic planning, executing communications plans, pitching, thoughtful team delegation, and client reporting Oversee and support assigned direct reports, including employees at the Senior Account Supervisor, Account Supervisor, Senior Account Executive, Account Executive, Assistant Account Executive, Account Coordinator, and/or Intern levels Serve as a shepherd of company culture internally as well as externally in how we service our clients and engage with the media and the broader hospitality industry Actively contribute to Management meetings, developing internal tools, resources, and standard operating procedure (SOP) documents , and fostering the company culture Proactively take the lead on developing review materials and providing ongoing feedback, fostering a growth path for direct reports; identifying problems and posing solutions before they result in external issues or harm the company; and addressing performance challenges–consulting manager for input and review approvals Cultivate and maintain media relationships, visiting clients and making beneficial new relationships for Foxglove overall; with a strong focus on national media Maintaining awareness of key media awards, events and festivals, cultivating deep relationships with organizers to leverage clients and the agency; ensuring appropriate clients and the agency are submitted; participating in the upkeep of tracking documents Media industry immersion and monitoring of key media outlets; reading and researching local media, relevant lifestyle + food magazines, online outlets and influencers; ensuring media lists are current and effective Lead execution of PR initiatives and in-market activations, including deskside appointments, interviews, FAM trips, media events in markets across the U.S.; serving as a senior Foxglove representative in your market and for clients that may not be under your day-to-day client roster Manage event organization, overseeing lists, invitations, and run-of-shows for events Research, write, edit and distribute press materials; and mentor client teams in doing the same Draft and disseminate agendas, press kit materials, client bios, website copy and curated pitches Oversee and maintain account reporting and thoughtfully share results Develop and maintain client relationships, staying in tune with goals and results against the scope of work Provide ideation for campaigns, strategic events, and partnerships Recognize and bring client issues to supervisor's attention with a proposed solution(s); ability to navigate smaller client issues independently Establish trusted partnerships with peers, clients, and media; create channels of communication to keep them informed and support the success of accounts and campaigns Interview prospective candidates and lead onboarding process Requirements: 5-7 years PR experience, directly related to the hospitality field, is a must Passion for hospitality and travel Active, demonstrable, and strong media relationships in the hospitality sector Effective pitching skills and results garnered from proactive pitching efforts Energetic, self-directed, and self-motivated Displays a sense of urgency, ownership and drive to get things done Excellent presentation skills and ability to connect and work collaboratively with a client team to find creative story angles and target media Willingness to visit clients and travel for company obligations and to develop new media relationships Experience successfully driving media relations and thought-leadership campaigns Strong time management and project management skills Team management and team development experience Exceptional attention to detail Must be able to occasionally work night/weekend hours for client events Experience with relevant industry software: Google Suite (Drive, Sheets, Docs, Slides), MuckRack, Asana, CoverageBook, etc. Social media literacy (past social experience is a plus) At Foxglove, we believe the best ideas come from a range of perspectives and lived experiences. We're committed to building a workplace where people feel like they belong. A place where people feel respected, supported, and empowered to do their best work regardless of race, ethnicity, gender identity, sexual orientation, age, disability, religion, or background. As a hospitality-focused agency rooted in relationships, collaboration is at the center of everything we do. We actively foster an inclusive team culture that values curiosity, empathy, creativity, and mutual respect. We welcome ambitious candidates who bring fresh perspectives and are committed to helping create a workplace and industry where everyone has the opportunity to thrive. #J-18808-Ljbffr Foxglove Communications