Salesforce Senior Developer

Position Information

General Information

Position Number

Position Number 008074

Vacancy Open to

Vacancy Open to All Candidates

Working Title

Position Designation

Position Designation EHRA Non-Faculty

Employment Type

Employment Type Permanent - Full-time

Months per Year 12

Work Schedule

8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.

Hours per week 40

FLSA Status

FLSA Status Exempt

Division

Division OneIT

Department

Department Office of OneIT (Adm)

Work Location

Salary Range

Primary Purpose of Department

The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.

Primary Purpose of Position

The Salesforce Senior Developer provides advanced technical design, development, and solution leadership across the University’s Salesforce platform. This position is responsible for designing, developing, and implementing scalable solutions that support UNC Charlotte’s enterprise Salesforce strategy, including Education Cloud, Service Cloud, Sales Cloud, Data Cloud, Marketing Cloud, Tableau Cloud, enterprise integrations (e.g., MuleSoft), and emerging AI-enabled capabilities.

The role partners with business stakeholders and technical teams to translate complex business requirements into robust, maintainable technical solutions. This position contributes to the University’s expanding Salesforce capabilities by delivering high-quality development, supporting integrations, and leveraging advanced technologies such as AI and automation to improve institutional effectiveness.

This position serves as a senior technical resource responsible for complex Salesforce development, integration, and solution delivery. The role requires independent judgment, advanced technical expertise, and the ability to lead scalable development efforts across multiple concurrent initiatives.

Summary of Position Responsibilities

Salesforce Development & Engineering

• Designs, develops, tests, and deploys complex Salesforce solutions using Apex, Lightning Web Components ( LWC ), Aura, SOQL / SOSL , and other platform technologies.
• Builds scalable, reusable components and applies best practices for performance, security, and maintainability.
• Serves as a technical expert for Salesforce development, setting direction for complex solution design, and resolving complex system issues that scale with the overall Salesforce architecture.

Solution Design & Technical Leadership

• Leads development efforts for complex Salesforce initiatives that span multiple clouds and integrated systems.
• Translates business requirements into technical designs and implements solutions leveraging platform capabilities such as Flow, Platform Events, and asynchronous processing.
• Ensures solutions align with enterprise architecture and data management practices.
• Develops and maintains integrations between Salesforce and external systems using APIs and middleware platforms such as MuleSoft.
• Ensures secure and reliable data exchange across systems and supports enterprise data architecture, including Data Cloud, where applicable.

Advanced Capabilities (AI, Automation, Analytics)

• Designs and implements advanced Salesforce capabilities, including AI-driven features, automation, and analytics, to support enterprise use cases across the student and institutional lifecycle.
• Collaborates with administrators, analysts, architects, and business stakeholders to deliver solutions aligned with University priorities.
• Provides mentorship and technical guidance to other developers and contributes to knowledge sharing across the team.
• Contributes to and influences enterprise architecture discussions and decisions, ensuring Salesforce solutions align with the broader University technology strategy.
• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent combination of education and experience.
• At least five (5) years of experience in Salesforce development, including hands‑on experience with Apex, Lightning Web Components ( LWC ), APIs, and data modeling.

Preferred Education, Knowledge, Skills and Experience

• Experience with Salesforce Education Cloud or higher education implementations
• Experience with Salesforce Experience Cloud implementations (Aura/ LWR )
• Experience with MuleSoft or other enterprise middleware/integration platforms
• Familiarity with Salesforce Data Cloud, Einstein AI, or Agentforce capabilities
• Experience developing solutions across multiple Salesforce clouds and working with system integrations.
• Experience implementing DevOps practices and CI/CD pipelines (e.g., Git, Copado, Gearset)
• Salesforce certifications such as Platform Developer I/II, Application Architect, or System Architect
• Experience working in Agile or iterative delivery environments
• Strong ability to translate business needs into scalable technical solutions

Necessary Certifications/Licenses

Preferred Certifications/Licenses

Salesforce Platform Developer I or II preferred. Additional Salesforce certifications are a plus.

Contact Information

9201 University City BlvdCharlotte, NC 28223