Office Manager

Company Description Preferred Elevator Company, Inc. is an independent elevator company that provides high-quality in-home elevators, stairlifts, wheelchair lifts, and modernization services tailored to customer needs. The company focuses on reliable equipment and collaborates closely with architects, designers, and contractors to deliver customized vertical mobility solutions. Preferred Elevator supports homeowners with installation, repair, and maintenance plans designed to keep systems in prime condition. All mechanics are certified through The National Elevator Industry Program (NEIEP), and apprentice mechanics are actively enrolled in NEIEP while working, reflecting the company’s commitment to safety, training, and professional standards. Role Description The Office Manager is a full-time, on-site role based in Baltimore, MD, responsible for overseeing daily office operations and ensuring a well‑organized, efficient workplace. This role includes managing administrative tasks such as scheduling, document management, filing, and coordination of service and installation appointments. The Office Manager will handle inbound and outbound communication, including phone calls, emails, and correspondence with customers, vendors, and internal teams. Responsibilities also include maintaining office supplies and equipment, supporting basic accounting and billing processes, and preparing reports and records as needed. The Office Manager will work closely with management and field staff to support customer service, streamline workflows, and uphold company standards. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with clients, vendors, and team members. Candidates should possess Office Administration and Administrative Assistance skills to manage scheduling, documentation, and daily office workflows. Candidates should possess proficiency with Office Equipment and standard office software (e.g., word processing, spreadsheets, email, and CRM tools). Candidates should possess strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast‑paced environment. Candidates should possess basic understanding of billing or bookkeeping processes; prior experience in a service or construction‑related business is beneficial. High school diploma or equivalent required; additional education in business administration or related fields is a plus. Ability to work on‑site in Baltimore, MD, maintain confidentiality, and collaborate respectfully with a diverse team. #J-18808-Ljbffr