Client Development Manager

Job Description

Essential Job Functions

• Perform client training on Hub Group's proprietary supply chain management software tools.
• Work with warehousing and transportation service providers to outline and define client service solutions.
• Establish, define, and communicate SOPs with all relevant internal Hub Group departments.
• Provide ongoing account management.
• Work collectively with assigned client base to establish and monitor essential performance metrics and key performance indicators.
• Preempt and troubleshoot operational service challenges.
• Assure financial targets are being achieved for both the client and Hub Group.
• Understand clients; complete set of logistics needs and establish Hub Group as the comprehensive service provider of choice for the client.

Qualifications

• Bachelor's Degree preferably in Business, Marketing, Supply Chain, or related field preferred.
• Excellent problem-solving skills with proven ability to inspire others to find creative solutions to challenging situations.
• Strong talent for multi-tasking and managing competing priorities effectively.
• Proven track record of building/managing key business relationships.
• Highly organized and attentive to details. Excellent written and oral communication skills.
• Able to identify and assess clients' needs, and to craft compelling solutions.
• Self-directed, yet strong team player.
• Familiarity with EDI transactions is a plus. Expertise in Microsoft Office, especially Excel, PowerPoint, and Word.

Salary Range: Up to $60,000/year base salary plus eligibility for additional bonus program

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays