Meal Ordering Assistant

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for providing administrative support for the meal ordering process in a multi-airline unit. Annual Hiring Range/Hourly Rate: • $19.00 Per Hour Benefits Paid time off 401k, with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short-term/long-term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Employee Discounts Free hot healthy meals for unit operations roles Main Duties and Responsibilities: • Answers all incoming telephone calls and dispatches calls appropriately. • Generates billing information, produces check sheets and receives flight loads/meal counts. • Performs other duties as assigned by the Unit Manager. Qualifications Education: • High School Diploma Work Experience: • 1 year of general office experience Technical Skills: (Certification, Licenses and Registration) • Must be detail oriented and organized • Must have very good basic math skills • Some computer knowledge required • Good work attendance and work performance Language / Communication Skills: • Effective oral communication skills Job Dimensions Geographic Responsibility: Unit Type of Employment: Full-time / Part-time Travel %: None Exemption Classification: Non-Exempt Internal Relationships: Unit employees External Relationships: N/a Work Environment / Requirements of the Job: Normal Office Environment Budget / Revenue Responsibility: (Local Currency)Organization Structure Direct Line Manager (Title): GM, Unit or Dir, Supply Chain, or Spv, Ops Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: N/A Number of Dotted Line Reports: Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills • Engaging – Understanding others, Team Leadership and Developing People • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus. Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates will be required to go through Pre-employment drug screen, criminal background check, and/or airport fingerprinting. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: We anticipate that this job will close on: 07/16/2026 For California Residents, please click here to view our California privacy notice. If you want to be part of a team that helps make travel and culinary memories, join us! gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit