Certified Medical Asst (72690)

Join Our Team at Orthopedic Associates of Lancaster (OAL)

At Orthopedic Associates of Lancaster (OAL), we're more than just a medical practice-we're a trusted part of the community. For generations, families across Central Pennsylvania have turned to us for expert orthopedic care delivered with compassion, innovation, and integrity.

With five convenient locations-Lancaster, Willow Street, Manheim (at the Spooky Nook Sports Complex), Lebanon, and Ephrata-OAL offers a dynamic and patient-centered work environment. We're proud to be consistently recognized for our cutting-edge technology, advanced procedures, and warm, professional staff. Our team includes not only leading orthopedic physicians and surgeons, but also dedicated professionals across clinical and administrative roles who make exceptional care possible every day.

OAL is privately owned by our surgeons and supported by a team of 400+ employees who share a commitment to excellence. At our Lancaster and Lebanon campuses, we operate our own outpatient orthopedic surgery center-NPSC-where we perform a wide range of surgeries, including total joint replacements, using the most advanced techniques available.

When you join OAL, you're joining a respected organization where your work makes a difference. Whether you're clinical, clerical, or somewhere in between, we offer a culture of collaboration, opportunity, and purpose-all in service of helping people live stronger, healthier lives.

Schedule/Work Environment:

• Full Time
• Weekdays 5-hour and 10-hour shifts between 6:45am-6:00pm with possible Saturday rotation
• No Holidays/Call
• Office Clinic

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Welcomes patients to our practice.
• Ensures all related reports, labs and information is filed is available in patients' medical records prior to their appointment.
• Prepares patients for examination, including suture/staple removal.
• Acquires vitals and accurately documents in EMR.
• Interviews patients for allergies, medications, and history.
• Assists provider with in-office procedures as needed.
• Applies Durable Medical Equipment (DME).
• Provides patient education for care after visit.
• Maintains equipment and stocks exam rooms.
• Assists with patient check-out.
• Provides patients with accurate information when answering questions and concerns.
• Completes orders accurately and appropriately as directed by the provider.

Other Responsibilities:

• Adheres to company policies and procedures.
• Maintains patient records and protects patient confidentiality.
• Demonstrates a strong commitment to the mission and values of the organization.
• Adheres to company attendance standards.
• Performs other duties as assigned.

Required Qualifications:

• High School Diploma or equivalent.
• Current Medical Assistant certification (CMA).
• Valid CPR certification.
• Ability to stand and walk frequently throughout the workday, supporting continuous patient care and active participation in clinic operations.
• Valid driver's license, enabling travel between clinic locations or off-site assignments as needed to support patient care and organizational needs.

Preferred Qualifications:

• Demonstrates a patient-first mindset, delivering exceptional customer service that reflects OAL's commitment to compassionate, respectful, and efficient care at every touchpoint.
• Applies working knowledge of medical terminology to ensure accurate documentation, clear provider communication, and seamless coordination within the care team.
• Utilizes foundational knowledge of anatomy and physiology to anticipate provider needs, prepare patients effectively, and support high-quality orthopedic clinical care.
• Thrives in a fast-paced, high-volume clinic environment by prioritizing tasks effectively, managing time efficiently, and maintaining workflow continuity to support patient access and throughput.
• Maintains exceptional organization of exam rooms, supplies, and documentation, contributing to operational excellence and minimizing disruptions to patient flow.
• Demonstrates dependability and professional accountability, consistently meeting attendance expectations, following through on responsibilities, and supporting team coverage during peak clinic volumes.

Our Commitment to Inclusivity:

At OAL and its affiliated organizations, we are dedicated to fostering an inclusive workplace environment. Discrimination against qualified individuals based on protected veteran status, disability, race, color, religion, sex, national origin, sexual orientation/gender identity, or any other legally protected category is strictly prohibited by applicable federal, state, or local laws. We actively engage in affirmative action initiatives to recruit, hire, and promote individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status, or disability.

Equal Employment Opportunity (EEO) Compliance:

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