Operations Supervisor

About GFL Environmental

At GFL Environmental, we are one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

At GFL, our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as Team Green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

Position Overview

We are seeking a high-energy, safety-focused Front Load Operations Supervisor to lead our commercial front load driving team out of our Chesapeake, VA facility. In this role, you will oversee daily route operations, drive driver accountability and performance, foster a strong safety culture, and ensure exceptional service delivery across our local commercial accounts.

Key Responsibilities

Team Leadership & Driver Management

• Recruit, interview, hire, train, and mentor front load drivers and operations support staff.
• Set daily schedules, assign routes, and manage driver logs, truck reports, and daily vehicle inspection reports (DVIRs).
• Promote positive employee relations, resolve workforce concerns, and drive high team morale.

Operations & Service Execution

• Monitor route efficiency and daily completion of commercial front load collections to maximize productivity and equipment utilization.
• Resolve customer complaints, service interruptions, and missed pick-ups promptly and professionally.
• Establish, review, and maintain operational and productivity standards across all shift phases.
• Maintain facility inventory for essential driver safety supplies and gear.

Safety & Compliance

• Champion a proactive safety culture that prevents accidents, eliminates injuries, and celebrates safe driver achievements.
• Ensure full operational compliance with local, state, and Federal Motor Carrier Safety Administration (FMCSA/CDL) regulations.
• Conduct regular route observations, schedule and lead monthly safety meetings, and perform thorough accident investigations when needed.

What We’re Looking For

• Education: High School Diploma or GED required; Associate or Bachelor’s degree preferred.
• Experience:Minimum of 1 year of supervisory experience in logistics, transportation, or route management, OR 1 year as a GFL Environmental Lead Driver.Prior operational experience in the waste/recycling industry or commercial truck driving (CDL environment) is strongly preferred.
• Skills: Strong leadership, communication, problem-solving, and route-optimization abilities.
• Regulatory Knowledge: Deep understanding of CDL regulations, DOT standards, and fleet safety practices.

Benefits & Perks

We offer a comprehensive rewards package designed to support your health, financial well-being, and work-life balance:

• Competitive Salary: $75,000 – $90,000 base pay with an additional 20% annual bonus potential.
• Paid Time Off: 15 days of PTO plus paid holidays.
• Healthcare Coverage: Comprehensive Medical, Dental, and Vision coverage.
• Medical Plan Options: 4 health plan choices, including an HSA option with an employer contribution and matching program.
• 401(k) Plan: Retirement savings plan featuring a competitive employer match.
• Employee Assistance Program (EAP): Confidential support services, including free professional counseling for you and your family.
• Career Growth: Unmatched internal advancement opportunities across our growing North American footprint.

GFL Environmental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.