Maintenance Supervisor-Manager

Job Description

Job Description

The Maintenance Supervisor is responsible for the overall upkeep, safety, and mechanical integrity of the hotel, overseeing all maintenance activity across guestrooms, public areas, grounds, equipment, and support spaces. This is a hands-on leadership role that also carries the formal designation of hotel safety officer, requiring someone equally comfortable turning a wrench and managing a team. The Maintenance Supervisor works closely with the General Manager, housekeeping, and front desk to ensure the property meets Sonesta brand standards, guest expectations, and all applicable safety and regulatory requirements — with no deferred maintenance and no surprises.

Compensation:

$26 - $32 hourly

Responsibilities:

• Oversee and execute a formal, documented preventive maintenance program covering all guestrooms, major equipment, and mechanical systems across the property
• Conduct daily facility tours to identify and correct maintenance deficiencies, safety hazards, and conditions that negatively affect guest experience
• Serve as the hotel's designated safety officer, participating in the Safety and Security Committee, investigating accidents and losses, and ensuring compliance with OSHA and all applicable regulations
• Supervise, train, and evaluate maintenance utility staff, including assigning daily work checklists, conducting performance reviews, and maintaining safe tool and supply practices
• Perform and oversee hands-on repairs and special projects spanning plumbing, electrical, carpentry, painting, refrigeration, flooring, landscaping, and general equipment maintenance
• Manage departmental purchasing, budget adherence, and vendor relations; maintain accurate records on equipment warranties, maintenance history, and work orders
• Serve as manager-on-duty on weekends and evenings as assigned, and coordinate cross-departmentally with front desk and housekeeping on room readiness and guest requests

Qualifications:

• High school diploma or equivalent required; formal technical training in one or more trades (plumbing, electrical, HVAC, carpentry, refrigeration, or property management) strongly preferred
• Prior supervisory experience in commercial property maintenance, construction, or a related field
• Working knowledge of OSHA regulations, fire and health codes, and hotel safety and security standards
• Ability to safely operate hand and power tools, climb ladders, work at heights and in confined spaces, and lift up to 50 pounds
• Strong organizational skills with the ability to manage multiple work orders, priorities, and staff assignments simultaneously
• Good written and verbal communication skills, including the ability to read equipment manuals and communicate clearly with management, staff, and guests
• Valid driver's license with a clean record; ability to operate hotel vehicles as needed

About Company

We are a franchised Sonesta Select hotel, part of one of the fastest-growing hotel brands in the United States. Sonesta Select properties are designed for the modern traveler who values consistency, comfort, and genuine service — and our overnight team plays a critical role in delivering that experience when it matters most. As a franchise property, we offer the stability and recognition of a national brand alongside the close-knit, team-oriented culture of an independently operated hotel. We value dependable, self-motivated people who take pride in their work, and we invest in team members who want to grow in hospitality. If you are someone who thrives in a fast-moving overnight environment and takes ownership of your shift, we'd love to hear from you.