Customer Success Manager
ScOp Venture Capital
Company Overview Flip is a leading voice AI platform used by brands such as Brooklinen, Princess Polly, Hexclad Cookware, Tory Burch, Belk, and the NFL to power millions of customer interactions each year. What You’ll Do Lead product implementation, including integrations, configurations, and customer training. Help sales win by getting new customers to success on their most important metrics fast. Build deep lasting relationships, meet regularly, and communicate constantly via Slack, text, email, and in person. Shape product by deeply understanding customer business to spot gaps and opportunities. Collaborate with marketing to bring new customers into the community and share their stories. Be obsessed with eCommerce customer experience and support. Go above and beyond consistently. Who You Are, As A Person Looking to go all‑in, learn a lot, and do the best work of your career. Uncomfortable with being boxed; want to progress fast and demonstrate capability. Trusted with the most important tasks at critical moments. Communicates well, embraces ownership, speed, and uncertainty. Eager and willing to support teammates. Bonuses Entrepreneurial drive and understanding of startup culture. Expertise in eCommerce customer experience or healthcare software. More About Us International team across the US, UK, and Canada. Raised $30M+ total, including a $20M Series A backed by Ridge, Next Coast, ScOp, Bullpen Capital, Data Point, and Forum Ventures. Hiring two Customer Success Managers—one for the eCommerce/retail vertical, one for healthcare. Comprehensive healthcare coverage, unlimited vacation, mandated half‑week off after July 4, and a full week off at the year’s end. In‑office work 5 days per week. #J-18808-Ljbffr
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in Los Angeles, CA vacancy
$125k
...drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks... ...position that can be based on in EST or CST. The Customer Success Manager role will play a critical part in the exciting growth trajectory...SuggestedRemote workWork visaGrabJobs
Glendale, CA2 days ago$85k - $90k
...Why You'll Love This Role: As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators... ...getting the most out of Newsela’s solutions. You will also manage customers as they go through the Newsela Customer Journey,...SuggestedRemote workWork from homeFlexible hoursGrabJobs
Glendale, CA3 days ago$1,000 - $2,030 per month
...In the past, to be a successful restaurateur, you simply had to have a passion for food... ...Drive Revenue & Retention: Own the full customer lifecycle across a portfolio of large enterprise... ...sales and strategy calls. Relationship Management: Develop strong, authentic...SuggestedTemporary workWork at officeFlexible hoursATOMS Careers page
Los Angeles, CA14 hours ago$25 - $35 per hour
...Customer Success Manager Job Description POSITION SUMMARY The Customer Success Manager is responsible for the customer experience and journey, from first contact to billing and invoicing. The CSM leads the Customer Service Representative (CSR) team, ensures prompt and...SuggestedHourly payGalaxy Service Partners
Los Angeles, CA14 hours ago$120k - $180k
...matters most, caring for patients. Join us in building the future of proactive care. The Opportunity We’re looking for a Senior Customer Success Manager who thinks like a consultant and operates like a strategist. This is not a traditional account management role. You’ll...SuggestedImmediate startCircadia Health
Los Angeles, CA14 hours ago$110k - $150k
...TITLE: Enterprise Customer Success Manager - Healthcare OR Ecom/Retail REPORTING TO: Chief Revenue Officer LOCATION: NYC or Playa Vista, CA (onsite M-F) Ever call your local taxi company, healthcare provider, or favorite eCommerce brand, and have a crazy good voice AI...Work at officeLocal areaNight shiftFlip.to
Los Angeles, CA15 hours ago- ...for any out‑of‑pocket healthcare expenses. MedPut is growing rapidly and our customers’ success is at the core of everything we do. We are looking for a results‑driven Customer Success Manager who is ready to contribute to the growth and continued success of MedPut. The...
MedPut
Santa Monica, CA3 days ago $75k - $82.5k
...’re leading the $30B category shift toward Asset Operations Management , where uptime, intelligence, and AI converge. Own the AI-first... ...a legacy industry—we’re hiring! POSITION SUMMARY As a Customer Success Manager (CSM), you will be responsible for a portfolio of accounts...Local areaRemote workFlexible hoursShift workUpKeep LLC
Los Angeles, CA14 hours ago$8.3 per hour
...to grow quickly, take on real responsibility, and contribute to something bigger than yourself. The Opportunity The Scaled Customer Success Manager (CSM) plays a critical role in delivering exceptional customer experiences at scale across the Flock Advisory Network (FAN...Work at officeRemote workWork from homeHome officeFlexible hoursFlock
Los Angeles, CA15 hours ago- ...business and bring people together through commerce. Role Our Customer Success team is responsible for driving sustainable business growth... ...and post-sales. We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and is...Work at officeLocal areaImmediate startRemote workWork from homeHome office
Whatnot
Los Angeles, CA1 day ago $75.8k
...base + commission): $75,800 USD + share options Reports to: Customer Growth Manager About the Role You will be on the front lines of our... ...to ensure you have the mindset and traits we know lead to success in the role Ready to Apply If you've read this far...Full timeTemporary workWork at officeZen Educate
Los Angeles, CA1 day ago- ...We are seeking an Enterprise Customer Success Manager to own and nurture relationships with our enterprise-sized customers. In this role, you will serve as a trusted advisor to C-suite executives and senior stakeholders, driving measurable business outcomes and ensuring...Shift work
Criteria
West Hollywood, CA5 days ago - ...device ad inventory. The Opportunity We're growing our Customer Success team! Samsung Ads is looking for confident individuals to take... ...digital & programmatic platforms. The Customer Success Manager will be based in Los Angeles, and will report into the Manager...
Samsung Electronics Co., Ltd.
Los Angeles, CA4 days ago - ...better retention loops, and entirely new ways of engaging patients. This role is about unlocking that . As the Practice Launch Manager , you’ll own the end-to-end process of launching new nurse practitioner practices on the platform. What you’ll work on...Contract workLive inWork at officeLocal areaNight shift
Rockstar
Los Angeles, CA4 days ago $85k - $100k
...Senior Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn't just growth; it's a total reimagining...Remote workWork from homeRelocationUpGuard
Los Angeles, CA4 days ago- ...the enterprise. Our technologies and solutions help enterprise customers deliver a comprehensive business journey in a work 'from-... ...environment? If so, we want you to join our team as a Customer Success Manager. Role Overview: As a Customer Success Manager, you will play...Remote work
CXApp, Inc
Los Angeles, CA1 day ago $150k - $185k
...transforming how the world's largest media and entertainment companies manage, distribute, and monetize content across the global streaming... ...media and technology, join us. About the Role: As a Customer Success Manager at Whip Media, you'll be a vital partner to our...Contract workWork at officeRemote workWork from homeFlexible hours3 days per weekWhip Media
Santa Monica, CA1 day ago- ...Ghanapose is seeking a Customer Service Manager to lead a remote team dedicated to providing exceptional support to our clients. You will oversee daily operations, train team members, and ensure high-quality service delivery. Strong communication and leadership skills...Remote work
Ghanapose
Los Angeles, CA2 days ago - ...Enterprise Customer Success Manager We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity,...
- TeamViewer is looking for a Customer Success Manager to join their remote team in the USA. The CSM will ensure customers achieve maximum value from TeamViewer’s products through strong relationship building and driving product adoption. The ideal candidate will have over...Remote job
- ..., ARMRA, and Sleep Number are not only successfully onboarded onto the platform but also positioned... ...accept HSA and FSA dollars from customers, ensuring a smooth and efficient... ...across the merchant portfolio. It involves managing multiple high-priority accounts simultaneously...Shift work
Fitt Insider
Los Angeles, CA15 hours ago $145k
...is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with... ...and The Cigna Group Ventures. What You’ll Do As a Senior Customer Success Manager, you will own and lead a portfolio of strategic...Contract workRemote workWork from homeFlexible hoursGrabJobs
Los Angeles, CA3 days ago$85k - $106k
...Enterprise Customer Success Manager At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractors. From helping our customers to manage their service all the way to project management, we're breaking the mold...For contractorsWork at officeLocal areaWork from homeFlexible hoursMetaProp.vc
Los Angeles, CA3 days ago$80k - $120k
...marketers drive engagement, authenticity, and performance across social, e-commerce, and paid media. They are seeking a Senior Customer Success Manager (CSM) to strengthen client relationships and ensure success in their creator marketing and content strategies. This role...Full time80Twenty
Los Angeles, CA14 hours ago- ..., ARMRA, and Sleep Number are not only successfully onboarded onto the Truemed platform but... ...seamlessly accept HSA and FSA dollars from customers, ensuring a smooth and efficient... ...across the merchant portfolio. It involves managing multiple high‑priority accounts...Shift work
TrueMed Inc
Los Angeles, CA3 days ago $90k - $130k
...driven role that combines strategic account management, consultative sales, and field... ...things needed to make sure our clients are successful. What You’ll Do Own client relationships... ...processes. Represent the voice of the customer in product roadmap discussions and...- ...and more that enable merchants to reach customers through their own first-party channels.... ...newly launched Commerce Platform Merchant Success Operations pod focuses on ensuring... ...platform. About The Role The Customer Success Manager (CSM) is responsible for owning and...Hourly payWork experience placementWork at officeLocal areaRemote workFlexible hours
- ...not an active job opening. We are currently collecting expressions of interest applications for future opportunities on our Customer Success Manager team. If you're passionate about customer support and excited by the opportunity to join a high-growth, innovative company...
- ...trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count... ...a highly motivated and experienced EDI On-boarding Customer Success Manager to join our dynamic team. The ideal candidate will be responsible...Remote work
GrabJobs
Glendale, CA2 days ago $80k - $110k
...the NFL trust Flip to have millions of phone calls with their customers every year. We’ve built our company on the idea that the... ...and the UK. What You’ll Do We are looking for a few customer success managers to join us. As a CSM you represent the brand at the most critical...Contract workFor contractorsFor subcontractorWork at officeLocal areaMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- educational customer success manager Los Angeles, CA
- success manager Los Angeles, CA
- customer success manager remote Los Angeles, CA
- senior customer success manager Los Angeles, CA
- technical customer success manager Los Angeles, CA
- customer success manager Los Angeles, CA
- sr. customer success manager Los Angeles, CA
- customer success executive Los Angeles, CA
- client success manager Los Angeles, CA
- enterprise customer success manager Los Angeles, CA