Front Desk Assistant

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. Position Overview The Front Desk Assistant is a unique position as this person represents the first impression many of our patients and families have of The Emily Program. This is a unique position due to the special patient population served, and requires a range of skills, including but not limited to: being a master communicator; ability to adapt quickly to change; ability to prioritize and turn on a dime as directions and workflow change; ability to quickly and independently process ideas and implement changes; quick thinking, solution-oriented, efficient use of time; customer focus; professional appearance; critical thinking skills; ability to identify and mitigate risk; exceptional organizational skills; flourishes in a collaborative team environment; attention to detail; creativity, flexibility and resilience; sees things through to completion; accountable for delivery of quality services. Schedule Part Time 0.4 FTE, (16 hrs/wk), working Saturday and Sunday 10:00am to 7:00pm. Location In Person Front Desk Starting Hourly Range: $16.00 -19.00 Final Compensation offered will be within pay range based on qualifications/experience met for the position How Front Desk Assistants Empower Recovery Serve as initial point of contact for the company, including incoming phone calls, vendors, patients and visitors. Cordially and professionally greet all visitors and phone callers Provide a positive environment for supportive, recovery-based treatment. Maintain appropriate, therapeutic boundaries with patients and families at all times. Ensure patients and visitors who arrive are escorted to correct locations Assist in the check in process for medical appointments Primary contact for ensuring facility readiness and cleanliness in the mornings Responsible for lobby and conference room appearance being neat and clean at all times Qualifications High school diploma or GED required, Bachelor's Degree preferred At least 2 years of experience in a Front Desk, Administrative or equivalent position, required. Experience in a healthcare setting preferred. Experience in an inpatient hospital setting strongly preferred. What we offer: Employee Benefits: For full-time employees, we offer: HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) Vision insurance (EyeMed) Short-term and long-term disability insurance Company-paid life insurance Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in The Emily Program’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. 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The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? 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