Remote AI Help Desk Analyst for Enterprise Tools
Skyward IT Solutions, LLC
Skyward IT Solutions, LLC is seeking a Help Desk Support Analyst to provide friendly Tier 1–2 support for CMS’s enterprise AI tools. You’ll assist users via chat, email, phone, video, and the service desk portal, making complex AI feel simple and approachable.
Ideal candidates are calm under pressure with strong communication skills, and a genuine curiosity about AI. This remote-friendly role supports flexible hours and a dynamic government-facing environment.
#J-18808-LjbffrVacancy posted 4 days ago
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