Account Manager

Account Manager

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client's time zone.

We are looking for an Account Manager to join a fast-paced, growing company in the IT and networking industry. In this role, you will be managing a dedicated book of 300+ accounts and building genuine relationships with IT professionals. Your primary focus will be on proactive sales and growing the gross profit of your portfolio by identifying opportunities and closing deals. You'll be part of a dynamic team and have the chance to make a direct impact on company growth.

Key Responsibilities

• Proactive Account Mining:

  • Conduct outbound calling to existing accounts, understanding their business needs, and asking for the business to grow your account base.

  • Take ownership of your portfolio and drive new business opportunities.

• Full Sales Lifecycle:

  • Manage the entire sales process from receiving a request to closing deals.

  • Interpret technical needs, create quotes, send them, and follow up to close the deal.

• Relationship Management:

  • Serve as the main point of contact for clients who need quick turnarounds and clear communication.

  • Build long-term relationships and become a trusted partner for client infrastructure needs.

• Technical Translation:

  • Understand customer requirements for networking gear and provide accurate solutions.

  • Use resources like Google to quickly learn technical specifications and navigate part numbers.

• CRM Discipline:

  • Maintain data integrity in HubSpot, ensuring all tasks, follow-ups, and pipeline activities are organized and tracked.

• Value Selling:

  • Effectively communicate product value and benefits, emphasizing features like Lifetime Warranty and the refurbished testing process.

Qualifications

• Experience:

  • 3–5 years of professional B2B Sales or Account Management experience.

• System Proficiency:

  • High proficiency in HubSpot (or a similar CRM).

  • You must be organized and self-sufficient with proven experience in managing large volumes of tasks and accounts.

• Communication:

  • Exceptional verbal and written communication skills in English with a neutral accent.

  • Comfortable making outbound calls throughout the day, building rapport with IT professionals.

• Technical Literacy:

  • Basic understanding of IT hardware (e.g., Ethernet, Fiber, Switches, Routers).

  • Comfortable researching technical specs and using Google, ChatGPT, or the company website to understand products quickly.

• Diligence:

  • A self-starter with a strong work ethic and the ability to drive sales without supervision.

  • Highly organized with the ability to prioritize tasks and maintain focus throughout the day.

What Success Looks Like

• Gross Profit Growth:

  • Achieving and exceeding growth targets for your assigned accounts, driving more business and building relationships.

• Account Activation:

  • Turning low-volume accounts into consistent buyers through regular check-ins and proactive service.

• Pipeline Velocity:

  • Reducing the time between quote requests and closed deals by ensuring diligent phone follow-ups.

This is an exciting opportunity to join a reputable IT company where your sales expertise will directly contribute to the company's growth. As an Account Manager, you will be responsible for driving new business and building long-lasting relationships with clients. If you're motivated by high-volume outbound sales and thrive in a results-driven environment, this is the role for you.

Application Process

• Fill in the application form

• Record a video showcasing your skill sets