Junior Project Coordinator

About the Role:

Security Dealer Marketing is looking for a confident, detail-oriented Junior Project Coordinator to join our team. You'll be the primary point of contact for assigned clients, overseeing communication, keeping projects on track, and ensuring our clients consistently feel supported and informed. This is a full-time role with a hybrid schedule: 3 days in-office and 2 days optional remote. We're hiring with an ASAP start date.

Why Join Us:

If you're looking for a growth-focused, fast-paced team that values clarity, ownership, and results, you'll fit right in. You'll have direct access to leadership, consistent support from the Director of Project Management, and a clearly defined process to succeed in your role.

Qualities of the Ideal Candidate:

· You're confident in your work and can speak to it.

· You're a decision-maker who knows how to prioritize and move forward.

· You solve problems by thinking through them, not guessing, stalling, or shifting blame.

· You're coachable and open to direct, constructive feedback.

· You're goal-driven and understand that details matter.

· You take initiative to resolve issues before they escalate.

· You're naturally organized and keep things from falling through the cracks.

· You know how to communicate clearly with a variety of client personalities.

What We Provide for Your Success:

· Structured onboarding and client management process.

· A MacBook Pro, additional monitor, and accessories for flexible work arrangements.

· An iPhone or smartphone app for quick and consistent communication.

· Access to project management tools, dashboards, and reports.

· Daily collaboration with our Director of Project Management.

· Direct coaching from our Founders.

· A team culture built around communication, growth, and results, all while having fun.

Tasks You'll Be Performing:

· Own client communication as the primary point of contact. No missed updates, no confusion, no delays.

· Drive project execution by coordinating deliverables, timelines, and feedback across internal teams and client stakeholders.

· Work directly with Project Managers and Strategists to make sure client strategies are executed accurately and without bottlenecks.

· Track project status daily and flag any blockers immediately. You're expected to keep things moving.

· Address client questions or concerns head-on and escalate only when necessary and always with context.

· Document decisions, deliverables, and notes in our systems with accuracy and consistency.

· Set and manage expectations both internally and externally to avoid last-minute surprises.

· Bring solutions, not just problems, to team discussions, planning sessions, and delivery meetings.

About Us:

Founded in 2011, SD Marketing has been a growth partner to over 300 companies in the security industry, from integrators and dealers to guard and fire companies who specialize in video surveillance, alarm systems, access control, and more. We don't work with competing companies, and we don't sell cookie-cutter services. Our clients trust us because we're strategic, transparent, and focused on building their brand and driving inbound leads.

Task for Applicants:

To move forward in the hiring process, please complete a short Loom video assignment. Record a 5-minute Loom video answering the questions below and submit it within 48 hours of applying.

Loom Video Questions:

1. Tell us about a time you missed something important that impacted a client. How did you handle it, and what did you implement to prevent it from happening again?
2. You're juggling five active accounts. Walk us through how you'd prioritize the day and communicate with both your clients and your team.
3. Share an example of how you've adjusted your communication style to work effectively with someone different from you.
4. A client says they're not seeing ROI and might cancel. How do you respond in the short term and the long term?
5. Why does this role interest you? What excites you about working with a company like Security Dealer Marketing?

Loom Submission Instructions:

· Create a free account at loom.com

· Set video access to 'Anyone with the link can view'

· Email your video link to: View email address on click.appcast.io

·  Subject line: Junior Project Coordinator Video – [Your Full Name]

· Submit your video within 48 hours of applying

We look forward to hearing from you. Only applicants who follow the video instructions will be considered.