Customer Service Representative - Onsite
Genesis10
Customer Service Representative
Genesis10 is currently seeking a Customer Service Representative for a contract to hire, on-site position with a Leading Technology Services Provider located in Columbus, OH. Compensation: $19.00 per hour, W2 Position Overview: The Customer Service Representative will interact with customers by addressing inquiries and resolving complaints. This role focuses on assisting callers with questions regarding their mobile devices, including troubleshooting the device and its setup and provisioning, often coordinating with service providers and technicians.
There are multiple shift options available, including 4x10 and 5x8 schedules to cover daytime and evening hours.
Key Responsibilities:
- Interact with customers via telephone, email, or online chat to provide support and information on products or services
- Collect and enter orders for new or additional products or services
- Assist callers with any questions regarding their mobile devices
- Troubleshoot devices and their setup/provisioning, coordinating with service providers and technicians
- Field customer questions and complaints; when the issue is beyond the representative's knowledge, forward to the assigned specialist or other appropriate staff
- Coordinate the efforts of service providers, IT Help Desks, MDM Administrators, and customers to maintain service expectations
- Act as an intermediary to prevent "up-selling" by service providers
- Ensure that appropriate actions are taken to resolve customer's problems and concerns
- Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments
- Perform data entry, administrative support, and clerical duties
- Perform other related duties as assigned
Primary Requirements:
- High school diploma or equivalent
- Six (6) months or more experience with Customer Service
- Basic computer/smartphone skills
- Experience working with wireless devices
- Good written and verbal communication skills
- Must be able to pass a security clearance, if necessary
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Genesis10Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - Onsite in Columbus, OH vacancy
- Genesis10 is currently seeking a Client Support Specialist - Onsite position with a Technology Company located in Columbus, OH. This... ...Manager. The ideal candidate will have a strong drive for customer service and mobile technology, with a unique opportunity for a career...SuggestedHourly payPermanent employmentFull timeContract workWork at office
$19 per hour
...Job Description Job Description Customer Service Representative / Technical Support Specialist (ON-SITE) Location: Worthington/Lewis Center area Start Date: September 21st Pay: $19/hour Hours: Between 9:30am-8:00pm Job Summary We are seeking dedicated...SuggestedTemporary workWork at officeLocal areaKelly Services
Columbus, OH10 days ago- ...Office Administrator- Columbus (Onsite) Columbus, OH, US 9 days ago... ...culture rooted in Love, Customer First, Excellence, and Ethics... ...exceptional customer service. This role provides integral... ...demands described here are representative of those that must be met by...SuggestedHourly payWork at office
- Hippocratic AI in Columbus, OH is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within... ...systems. This role is designed for professionals who thrive in onsite, high-touch implementation environments, similar to forward‑...Suggested
- Motion Recruitment Partners LLC is seeking a Help Desk Analyst for a contract role based onsite in Westerville, Ohio. You’ll be the final point of contact for end-user technical support, handling hardware, software, and applications while working hands-on with Windows...SuggestedContract work
- ...a Help Desk Analyst to ensure end‑user hardware, software, and applications are functional and well‑maintained. This role is fully onsite at our Westerville office, focusing on proactive support and incident management to deliver a seamless IT experience. You will own...Work at office
- ...Desk Analyst to ensure end-user computer hardware, software, and applications are functional and well-maintained. This role is fully onsite at our Westerville, OH office, focusing on proactive support and response to employee requests. Responsibilities include owning the...Work at office
$50k - $80k
...effortless, yet meaningful. Where customers are empowered to take on any... ...and their homes. We're a service-first software guiding... ...LiveEasy (an Inbound Sales Representative) serves as the primary point... ...finish. This sales role is onsite (10am-7pm EST), paid hourly,...Hourly payFull timeFlexible hoursAppFolio
Columbus, OH4 days ago- ...of the designated worksite. Maximus is currently hiring Customer Service Representatives to join our team! This position is responsible for supporting... ...these are Full-time, Hybrid/Remote roles: You will begin onsite for your first day, then you will be able to continue...Full timeTemporary workCurrently hiringRemote workHome officeMonday to FridayShift work
$19 per hour
...Customer Service Representative (CSR) Are you an enthusiastic problem-solver with a passion for helping people? Were looking for a Customer Service Representative to join our Customer Service team. This is an excellent opportunity to build a career in customer support...Local areaShift work3 days per week- ...Onsite Disaster Response Customer Service Representative We are seeking compassionate, dependable, and detailed Onsite Disaster Response Customer Service Representatives to join our local call center facility. In this role, you will act as a frontline representative...Local area
- ...support a broad range of accounting and administrative duties in Columbus, OH. This contract-to-hire role offers long-term potential and onsite collaboration with a growing team. The ideal candidate enjoys cross-functional accounting work, demonstrates strong Excel skills,...Contract work
- CFS in Columbus is seeking an experienced Office Manager to oversee day-to-day operations onsite. The role requires a reliable, detail-oriented approach and a willingness to wear many hats in a fast-paced environment. You will handle AR invoices, order supplies, process...Work at office
- ...seeking an Executive Administrative Assistant to provide high-level administrative support to an executive or division. The role is onsite in Columbus and requires strong organizational, communication, and problem-solving skills. Responsibilities include managing...Work at office
$22 - $24 per hour
...Specialist I (Columbus, Ohio), Onsite Airspace is a tech-enabled... ...provide proactive updates to customers on any deviations and track... ...working on the front lines you represent, first-hand, everything that... ..., commanders and agent service providers, with extreme attention...Hourly payAirspace Systems Inc
Columbus, OH3 days ago$21 - $25 per hour
Genesis10 is seeking a Client Support Specialist for an onsite role in Columbus, OH. This is a 6+ month contract to hire, offering... ...with the Project Manager. The ideal candidate brings strong customer service, mobile technology interest, and experience with MDM and MFA....Hourly payContract work$65k - $80k
...eCommerce apparel organization is seeking an Account Operations Specialist to support and expand online retail accounts. This fully onsite role in Lewis Center, Ohio, requires a Bachelor's degree in Fashion Merchandising or a related field, along with 2+ years of...$90k - $120k
...ll have the ability to work onsite with our client 5 days a week... ...for client interactions, representing Jacobs with professionalism... ...delivering high-quality scheduling services and support. Join us and we... ....• Ability to develop and customize schedule reports, dashboards...Full timeFor contractorsWork experience placementWork at office- The Union Bank Company is seeking a Deposit Operations Associate to work onsite at our Operations Center in Columbus Grove, OH. You will review and reconcile deposit reports, assist customers, and perform various operational tasks to ensure accurate processing. The role...
- ...Customer Service Representative Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if you are hired and start working by September... ...via Rain, semi-annual bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401k, and more....Full timeRemote workShift workWeekend work2 days per week
$65k - $80k
Location: Lewis Center, Ohio - Fully onsite Salary: $65,000 - $80,000 annually A growing eCommerce apparel organization is seeking an... ...teams to develop compelling product assortments that align with customer demand. Manage the product listing process using bulk upload...Work at office$17.5 per hour
...Holidays Who is Hospital Referral Services? No one wakes up in the morning and... ...Referral Services has an opening for an Onsite Medicaid Screening Representative at Ohio Health Riverside Methodist... ...all times. Requirements Previous customer service experience preferred. Must...Local areaMonday to FridayShift workDay shiftRevenue Group
Columbus, OH3 days ago$75k - $85k
...- Senior Sales Development Representative Location: Worthington, Ohio... ...to educate them on our services and offerings and set First... ...performance-based sales or customer service a plus. Comfortable... ...unlimited telemedicine provided ~ Onsite gym and health coaching...Full timeWork at officeWork from homeMonday to Friday2 days per weekOPOC.us
Worthington, OHa month ago$93k - $189k
...3346# **Description****This job must be onsite and can be filled in any Huntington Corporate... ...000.00 USD AnnualThe compensation range represents the anticipated low and high end of the... ..., written and fully executed Master Service Agreement and Statement of Work for consideration...Work at officeRemote workWork from homeFlexible hours$58k - $62k
...Description Accounts Receivable Coordinator Columbus, OH (Onsite) We are partnering with a well-established organization in the... ...application functions and ensure accurate and timely posting of customer payments Investigate and resolve discrepancies, including...Work at officeLocal areaLHH US
Columbus, OHmore than 2 months ago- ...soft business to business collections. This position will sit onsite and will start on a contract basis. There may be potential to go... ...collections Working with credit holds and negotiating terms Reconciling customer accounts Qualifications: At least 2 years of business to...Full timeContract workPart timeWork at officeWeekday work
$20 - $21 per hour
...-paced environment. Ideal candidates should have a Bachelor’s Degree in Human Resource Management, alongside 0-2 years' experience. This position offers an onsite work environment and competitive pay ranging from $20 to $21 per hour. #J-18808-Ljbffr Vaco by HighspringHourly pay$11 - $14 per hour
...Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members...Daily paidTemporary workRemote workWork from homeFlexible hoursSagility
Columbus, OH10 hours ago$22 - $25 per hour
...on existing experience, this position offers valuable exposure to multiple aspects of business operations. This position will sit onsite and work on the north side of Columbus, OH. What You'll Do Compile and maintain weekly production and financial reports for multiple...Hourly payContract workTemporary workWork at officeLocal areaImmediate startLHH US
Lewis Center, OHa month ago- ...seeking a Kronos Technical Specialist for an onsite contract position. The successful... ...troubleshooting production issues, and providing customized training and documentation. Ideal... ...requires the ability to improve and implement service processes. #J-18808-Ljbffr IdealforceContract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative - Onsite. Be the first to apply!
Related searches
- inbound call center customer service representative Columbus, OH
- work from home customer service advisor Columbus, OH
- card services representative Columbus, OH
- customer relations specialist Columbus, OH
- customer happiness specialist Columbus, OH
- customer service associate Columbus, OH
- e-commerce customer service representative Columbus, OH
- customer service representative remote Columbus, OH
- client service representative Columbus, OH
- full time customer service associate Columbus, OH