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L1 Support Technician - Thin Client Deployment

Teceze USA

Job Description

Hiring: L1 Support Technician – Thin Client Deployment

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Location: Nebraska & Iowa, USA

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Work Type: On-site / Field Support

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We are looking for L1 Support Technicians to support a large-scale thin-client upgrade and deployment project across healthcare facilities.

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Key Skills & Responsibilities:

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  • Windows 10/11, desktop support, and hardware troubleshooting
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  • Thin-client deployment, OS upgrades, and Wyse Management Suite (WMS)
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  • Windows 11 Persistent VDI configuration
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  • Basic networking: TCP/IP, DHCP, DNS, LAN, and Wi-Fi
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  • ServiceNow HAM and IT asset management
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  • Device replacement, configuration, and deployment documentation
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  • Willingness to travel between assigned sites in Nebraska and Iowa
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Preferred: Experience in healthcare IT and large-scale endpoint deployment projects.

Vacancy posted 3 days ago
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