Customer Experience Intern - Summer 2027

Customer Experience Intern - Summer 2027 Posted on September 21, 2026 Locations Showing 1 location Cleveland Headquarters Office Highland Heights, OH 44143, USA Hybrid Customer Experience Full-Time Requisition #: CUSTO006555 Description What you’ll be doing: Assist with customer feedback programs through various VoC (voice-of-customer) initiatives including but not limited to CSAT, NPS, and others Assist with researching and understanding the end-to-end customer/employee experience to identify internal and external areas of improvement Research root causes of experiences where possible and assist in developing a solution via projects managed by the CX team Assist with production/maintenance of project deliverables including, program specifications, project plans, and process documentation Utilize data visualization tools to report and analyze feedback Assist with planning events for Customer Advisory Board Other duties as assigned What we are looking for: Currently pursuing a degree in business, computer science, or a related field. Demonstrated analytical and problem-solving skills, with an interest in working with data sets. Familiarity with Excel and the ability to manipulate data effectively. Good communication skills with a desire to grow in presenting findings and insights. Strong organizational skills and the ability to contribute to multiple projects simultaneously. Self-motivated and proactive individual with the ability to work independently. Bonus Points: Experience with data visualization tools such as Power BI. Experience with SSMS Education: Currently pursuing a degree in business, computer science, or a related field. Travel: 0% If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling View phone number on click.appcast.io. Park Place Technologies is an Equal Opportunity Employer M/F/D/V. Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to View email address on click.appcast.io. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Park Place Technologies