Assistant Director of Catering - Signia by Hilton Indianapolis

What will I be doing? As Assistant Director of Catering Sales you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As ADOC you will be assisting the Director of Sales to achieve superior results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and event operations. Specifically, your essential functions will be to perform the following tasks to the highest standards: Strategy Drive innovation and creativity within event delivery Ensure that high quality service standards are maintained through continuous reviews of processes and procedures Actively support the sales process Leadership Support leadership and direction in all Catering matters Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices Participate or represent Hilton in industry social/meeting/events professional associations Culture Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs Lead with Hilton culture engaging with Team Members through direct and meaningful interactions Be an ambassador for customer service Talent Motivate and provide a work environment in which team members are productive Listen and respond to team members needs while having an open-door policy Manage group and interpersonal conflict effectively Catering Operations Excellence Assist to ensure the proper use of all function space, exhibit hall, and event spaces Assist to manage supplier and vendor relationships Possess subject matter expertise and ensure standards/practices Assist in the development and management of departmental budgets Assist in short, medium, and long-term forecasting and actual cost reporting for events Assist to ensure proper staffing for the needs of the business Assist to integrate current trends in event management and design Participate in customer site inspections and assists with the sales process as necessary What are we looking for? Minimum Years of Experience: three (3) years of catering sales or sales experience within a leadership capacity. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi.fdc) Sales experience within the hotel industry Leadership experience Benefits Access to your pay when you need it through Daily Pay (Based on hotel) Choose from multiple health care coverage options at 90 days 401(k) plan and company match Hilton stock purchase plan Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Inclusive family-building and fertility benefits Expanded bereavement leave Adoption Assistance program Supportive parental leave Mental wellbeing support Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt‑free education: Access to a wide variety of educational credentials (e.g. college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more) *Please note, benefits may vary depending on the classification of the position Catering and Events Incentive Hilton offers a best‑in‑market SIP (Short‑Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. #J-18808-Ljbffr Hilton Worldwide, Inc.