ICST 2 - Healthcare Simulation Operations & Technology Specialist

Position Instruction & Classroom Support Technician 2 (ICST 2) – Healthcare Simulation Operations & Technology Specialist (full‑time) within the Allied Health program at South Puget Sound Community College, accepting qualified, highly motivated candidates. Position open until filled. Priority review 6/12/2026. Job Summary Under general supervision, the Simulation Operations & Technology Specialist (ICST2) provides comprehensive operational, technical, and logistical support for healthcare education skills labs and simulation environments. Primary responsibilities include preparing, operating, maintaining, cleaning, resetting, and dismantling instructional labs and equipment to ensure faculty can successfully deliver scheduled healthcare instruction. Essential Functions Lab Preparation & Maintenance: Set up, break down, clean, and reset healthcare skills labs and simulation spaces for scheduled faculty‑led instruction; prepare rooms, equipment, supplies, and furnishings according to established checklists and faculty‑provided requirements; clean and disinfect manikins, task trainers, equipment, and lab spaces between uses; configure, store, and maintain simulation manikins, task trainers, audiovisual systems, and related instructional technology; perform routine maintenance and minor repairs; identify equipment issues and communicate repair or replacement needs; maintain inventories; ensure labs and storage areas are orderly, secure, and ready; maintain operational documentation, logs, asset records, and basic database updates. Simulation Session Operations & Faculty Support: Operate simulation equipment, software, and audiovisual systems during scheduled student classes; support faculty during live skills labs and simulations by operating equipment, voicing scenarios, and managing technical timing; prepare and remove moulage, environmental elements, and simulation settings; provide real‑time troubleshooting for routine technical issues; follow established simulation workflows, safety protocols; support simulation‑based patient safety, quality improvement, and systems‑based learning activities as directed by faculty. Other Tasks: Demonstrate multicultural competence and create an environment affirming equity, diversity, and inclusion; change, launder, and restock linens and reusable materials; complete required documentation, reports, and logs; attend meetings, required trainings, and job‑related professional development; pick up supplies and make deliveries as needed; perform other duties as assigned within the ICST2 scope. Knowledge, Skills, Abilities Comfort supporting (but not designing, administering, or independently modifying) technical systems and instructional resources in healthcare education and simulation environments. Ability to diagnose and resolve routine hardware, software, and system‑integration issues using structured troubleshooting methods and to recognize and appropriately elevate issues outside the role's scope. Ability to set up, operate, maintain, store, and reset simulation manikins, task trainers, AV systems, and related equipment using established configurations and procedures. Ability to support faculty during live skills labs and simulations by operating equipment, providing real‑time technical assistance, and responding to time‑sensitive needs. Experience preparing and restoring realistic lab and simulation environments, including equipment readiness, environmental setup, and application/removal of moulage or props. Ability to consistently follow documented policies, SOPs, simulation workflows, and safety standards to ensure reliable, safe, and student‑ready instructional environments. Strong organizational skills, including managing supplies, linens, and equipment; maintaining cleanliness and readiness; and working efficiently in a shared, high‑use environment. Ability to maintain accurate documentation, inventories, logs, checklists, and operational records, and to clearly document actions taken and outcomes. Effective verbal and written communication skills to explain technical issues, document resolutions, and interact professionally with faculty, students, and staff in public‑facing instructional settings. Willingness to learn new systems and procedures; comfort taking direction and adjusting priorities to meet institutional needs; ability to work respectfully with individuals from diverse backgrounds in alignment with institutional policies and ethical standards. Minimum Qualifications Associate's Degree in Information Technology, Simulation Technology, Biomedical Sciences, Instruction, Theater Production, or a related field AND Two (2) years of relevant experience or an equivalent combination of education and experience demonstrating technical aptitude and readiness to learn in a structured environment. Experience supporting technical education, healthcare operations, patient safety, quality improvement, or systems‑based objectives in industry, clinical, or academic healthcare settings. Must be able to work flexible hours, including evening and weekend hours. Certified Healthcare Simulation Operations Specialist (CHSOS) certification OR Willingness to obtain within 3 years of hire. Benefits & Compensation Healthy work/life balance with flexible work schedules and remote work options, depending on position and college needs. Fine dining in the Percival Room with vegetarian, vegan, and gluten‑free choices as part of our Culinary Arts and Baking & Pastry Arts programs. The Clipper Coffee Corner serves Batdorf & Bronson coffee and a selection of food items from our baking/culinary students. A brand new Health & Wellness Center. FREE bus service every 15 minutes to downtown Olympia and beyond. FREE parking on campus – permits not required. On‑campus child care. Percival Creek provides year‑round beauty and views of Chinook, Coho, and chum salmon that pass through each fall. Many walking paths that are marked and on nicely paved sidewalks. SPSCC promotes wellness with a variety of different workshops and events on campus. Many community events in the Kenneth J. Minnaert Center for the Arts. Employee Resource Groups that offer opportunities for employees to gather and connect around issues that define them personally and affect their work at the college and their professional development. Current Employee Resource Groups include: Staff and Faculty of Color (SFOC) ERG – an employee network that strives to create an intentional and relational foundation for community and trust building across different groups through shared values. The LGBTQIA+ ERG creates a space for LGBTQIA+ staff and faculty at the college to share resources, build support and community, and work toward greater equity and accessibility. How to Apply Applications must be completed online and include the following attachments: Cover letter addressed to the Screening Committee, highlighting your ability to perform the responsibilities and competencies described in this posting. Current resume showing all educational and professional experience, demonstrating how you meet the minimum and any preferred qualifications. Copies of unofficial transcripts from institutions of higher education. Veteran Preference Applicants who meet the minimum qualifications and wish to claim Veteran preference should redact personally identifiable information from a copy of their United States Department of Veterans Affairs honorable discharge documentation and email it to View email address on click.appcast.io with the job number in the subject line. Condition of Employment Employment with the college is contingent upon successful completion of a comprehensive background check. Any adverse information will be considered on a case‑by‑case basis and does not automatically preclude a candidate from employment. Union Representation This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees. Equal Opportunity Employer Statement South Puget Sound Community College is a smoke‑free and drug‑free environment. The College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or veteran status. Prohibited sex discrimination includes sexual harassment, defined as unwelcome sexual conduct of various types. In accordance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act, the College provides reasonable accommodations for qualified students, employees, and applicants with disabilities. Contact Information for Non‑Discrimination Inquiries For questions regarding non‑discrimination policies, Title II, and Title IX, contact: Samantha Dotson Executive Human Resource Officer / Title IX Coordinator Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io Building 25, Room 220 2011 Mottman Rd SW Olympia, WA 98512 Application Assistance and Accessibility Applicants who require accommodations in the application process or need materials in an alternative format may contact the Human Resources Office at View phone number on click.appcast.io. #J-18808-Ljbffr South Puget Sound Community College