Generations Program Coordinator

Job Description

Job Description

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational “Culture Keepers”, we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.

As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work® certifications from 2022–2026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

The Generations Program Coordinator is responsible for assisting the Generations Care Director or the Resident Care Director in all areas necessary to promote optimal resident care and efficiencies of the Generations/Memory Care Unit. This position coordinates all care services provided to residents by caregivers and medication aides in collaboration with the Generations Care Director or the Resident Care Director. This is a working coordinator position thus responsibilities also include providing personal assistance and routine daily care in accordance with the Resident Care Profile to help promote the residents’ independence and quality of life. This position is also responsible for coordinating recreational activities and encouraging residents to maintain optimal functionality. The position has main responsibility for staff development within the Generations/Memory Care Unit. This position is for Generations/Memory Care units with thirty (30) or less residents or Generations Only communities when the Generations Program Coordinator assists the Generations Care Director.

Responsibilities:

• Ensures provision of services to the residents and ensures that the all Federal and State policies governing resident care are closely monitored and carried out.
• Assist residents with their Activities of Daily Living (ADL) tasks as needed and directed. This includes bathing, grooming, personal and dental hygiene, transportation to meals and activities, bowel and bladder functions (e.g., take to bathroom, portable commode, change incontinency products, etc.), shaving, dressing, and hair care.
• Respond to resident’s needs promptly while maintaining each resident’s self-respect, personal dignity, personal safety and confidentiality.
• At the direction of the Resident Care Director or Generations Care Director, interview, hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department staff in accordance with the company policy. Recruitment and selection should focus on qualified candidates with interest in care and management of individuals with dementia. Make recommendations to the Resident Care Director or Generations Care Director, as requested, with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations.
• At the direction of the Resident Care Director or Generations Care Director, coordinate departmental schedules and ensure adequate staffing in accordance with company standards, policies, procedures, budgets and state law.
• Oversees continuing education and staff development programs for caregivers and medication aides, as regulated by Federal and State licensing requirements.
• Conduct or participate in orientation for new members of the department to ensure that all employees are knowledgeable of the goals, policies and procedures for the department.
• Conduct or schedule necessary training of department staff that ensures competent delivery of medications to residents, emergency procedures, record keeping, residents’ records and acceptable treatments. Ensure all care staff complete state required training.
• As directed by the Resident Care Director or Generations Care Director, monitor and assist with all personal care services and medication provision provided to community residents. Ensure that all appropriate documentation has been completed, including charting, ADL documentation and medication documentation.
• Arrange for coverage of job duties within the department(s) during employee rest periods, meal periods and/or absences either through delegation or personal completion of duties. This coverage may be for caregivers, medication aides or Generations unit care givers.
• At the direction of the Resident Care Director or Generations Care Director, assist with the completion of resident assessment program in accordance with current rules, regulations, guidelines and company policies that govern resident assessment; administer pre-admission and periodic assessments to all residents and monitor changes in status. Provide reassessments on a regular basis, as requested by Resident Care Director or Generations Care Director.
• Conduct interviews and observations on a continual basis of the residents to alert the Resident Care Director, Generations Care Director and others of changes in the physical or emotional health of the resident. Participate in weekly service plan meetings, as requested.
• As directed by the Resident Care Director or Generations Care Director, complete all required data entry into the Eldermark to ensure maintenance of resident care information. Ensure that Eldermark Resident Care Profile and assignment sheets are completed timely and all required documentation has been completed.
• Develop methods for coordination of nursing services with other resident services to ensure the continuity of the residents’ total regimen of care, as requested by the Resident Care Director or Generations Care Director.
• Act as care manager and resource person for the residents and their families. Contact physicians, family and others to obtain specific orders for care and represent the property to professional personnel, residents and the community, as directed by the Resident Care Director or Generations Care Director.
• Coordinate prescription orders with doctors’ offices and pharmacy delivery of medications, as needed. Supervise central storage and delivery of medications.
• Assist the Resident Care Director or Generations Care Director with monitoring infection control programs, specifically recognizing patterns of in-house infections and their potential spread as well as compliance of care staff with all safety programs.
• Conduct property tours and promote the property to members of the community.
• Supports administration in referral development and maintaining high census.
• Participate in property surveys (inspections) made by authorized governmental agencies, as directed by the Resident Care Director or Generations Care Director.
• Maintain a safe and secure environment for all staff, residents and guests, following established safety standards. As directed by the Resident Care Director or Generations Care Director, coordinate special provisions for the safety of residents with special needs, i.e., visual deficits, hearing loss.
• Participate in fire and safety procedures when needed to assure resident/staff safety.
• Maintain inventory of needed supplies, as directed by Resident Care Director or Generations Care Director.
• Provide the Resident Care Director or Generations Care Director with information relative to the care needs of the residents and the department’s ability to meet those needs.
• Participate in daily “Stand-Up” meetings to communicate key issues within the department, in the absence of the Resident Care Director or Generations Care Director or as requested.
• As requested, assist in the budget preparation for the department and monitor department costs on a day-to-day basis.
• Performs day-to-day clerical work connected with the position.
• At the direction of the Resident Care Director or Generations Care Director, maintain a listing of the location of all oxygen tanks in the community. Ensure current list is provided to Concierge for use in emergencies.
• Promotes and displays a spirit of teamwork in performance of daily duties through cooperative interactions with co-workers and other departments.
• Support a positive and professional image through actions and dress.
• Performs other duties consistent with the position as assigned by the Resident Care Director or Generations Care Director.

Qualifications:

• High school diploma or equivalent.
• Certifications as required by the state.
• Prefer one (1) year experience providing residential care to the elderly or similar experience with specialized dementia care programs.
• Prefer six months supervisory experience in a health related field.

Benefits

In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EEO