Casino Host

Cage Operations Supervise daily cage operations, including cashier banks, chip and currency transactions, marker activity, and vault operations. Ensure proper cash handling, accountability, and adherence to internal guidelines. Coffee Service Prepare and serve coffee, espresso drinks, teas, and specialty beverages according to established recipes and standards. Greet guests warmly and provide friendly, efficient, and courteous service. Dishwashing Wash, sanitize, and properly store dishes, glassware, utensils, pots, pans, and kitchen equipment. Operate commercial dishwashing machines safely and efficiently. Ensure compliance with all health department regulations. Casino Game Support Provide prompt, courteous and efficient service to customers during the jackpot payment process and while servicing minor issues. Develop thorough knowledge of all game functions including bonus features. Respond to player inquiries and troubleshoot basic technical problems. Casino Table Operations Monitors casino gaming activities, including table games and slot operations, to ensure compliance with departmental policies, internal controls, and applicable regulations. Demonstrates working knowledge of casino regulations and the casino operational environment. Food Preparation Prepare ingredients for daily service, including washing, chopping, slicing, portioning, and labeling food items. Follow standardized recipes, prep lists, and chef instructions accurately. Assist with basic cooking tasks. Bar Stocking Stock bar areas with liquor, beer, wine, mixers, garnishes, ice, glassware, and supplies. Assist bartenders during high-volume service to ensure prompt guest service. Maintain cleanliness of bar areas. Dining Service Greet guests promptly and courteously, creating a welcoming dining experience. Take accurate food and beverage orders and enter them into the POS system. Serve food and beverages in a timely and professional manner. Cocktail Service (Casino) Greet guests courteously and take beverage orders in assigned casino areas. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and service standards. Verify guest age and ensure regulations compliance. Customer Experience (Casino) Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and presentation standards. Provide friendly, prompt, and professional service to casino guests. Verify guest identification. Marketing Communications Develop and manage guest communication strategies across direct mail, email, text, mobile app, and other marketing channels. Create and optimize customer journeys, campaigns, and promotional initiatives to improve guidance. Overall Guest Service Provide prompt, accurate, and courteous service to all guests and staff. Control the flow and pace of your game. Handle guest transactions for “buy‑ins” and “payoffs.” Verify fills and credits. Notify supervisors. Key Responsibilities Build and maintain relationships with assigned players Promote casino offers, events, and incentives Track player activity and manage discretionary comps Host guests during promotions and special events Maintain accurate player activity records and report findings #J-18808-Ljbffr