HVAC Service Technician

Job Description

Job Description

Salary:

The Commercial HVAC Service Technician provides technical support to customers through diagnostics, emergency service, repair, and preventative maintenance of commercial HVAC, building control, and refrigeration systems. This role requires a highly skilled technician who is proficient in servicing, troubleshooting, diagnosing, and repairing air conditioning, heating, and refrigeration equipment and related systems (including large package units, chillers, boilers, make-up air, refrigerated storage, etc.).

Key Responsibilities:

Service Calls & Repairs

• Respond to service calls to troubleshoot, diagnose, and recommend corrective actions
• Communicate with the customer and advise on appropriate needs to repair systems and maintain functionality
• Repair or replace defective components and complete all required documentation
• Communicate status of service with customer upon completion and obtain signature for services performed

Preventative Maintenance

• Perform scheduled preventative maintenance (PM) for assigned clients efficiently and accurately
• Inspect equipment, identify abnormalities, and communicate findings clearly to clients
• Complete detailed work orders and obtain client signatures for services performed

Professionalism & Technical Expertise

• Committed to providing excellent service and building strong relationships
• Committed to continuously expanding trade knowledge to include equipment operation, trade practices, new technology, and updated processes.
• Maintain a high standard of workmanship and technical accuracy

Client Service

• Maintain strong client relationships through effective communication, preparation, and follow-through
• Address client concerns promptly and implement corrective actions as needed

On Time Every Time

• Demonstrate strong time management and reliability
• Arrive on schedule, complete tasks efficiently, and check in/out with clients as required

Required Experience & Qualifications:

• Minimum of 6+ years of experience in HVAC service, maintenance, diagnostics, and repair (commercial preferred)
• HVAC Journeyman or Masters License
• EPA-approved CFC Certification
• Strong knowledge of refrigeration cycle, theory, electrical,
• Proven experience troubleshooting and repairing equipment such as but not limited to:
  • Package units (up to and beyond 75 tons)
  • Air Cooled and Water-Cooled Chillers
  • Boilers
  • DX Split Systems
  • VRF
• VRF service experience is a plus
• Knowledge of current OSHA safety regulations and applicable building codes
• Excellent communication, client service, and time management skills
• Valid drivers license with a good driving record

Physical Requirements

• Ability to work skillfully with hands and tools
• Lift and carry objects more than 50lbs
• Good vision (natural or corrected)
• Climb and maintain balance on ladders and scaffolds
• Ability to stand, stoop, kneel, crouch, and work in varying environments

Work Schedule

• Full-time position
• Participation in an on-call dispatch rotation, including occasional evenings and weekends

Attitudes & Behaviors for Success

• Self-motivated with strong personal accountability
• Professional demeanor and strong work ethic
• Detail-oriented with accurate documentation skills
• Ability to clearly explain technical issues to clients
• Enjoys working in a fast-paced, client-focused environment
• Commitment to safety, teamwork, and continuous learning

Union Requirement

We are a union contractor. Candidates selected for this role will be required to join the applicable union and maintain membership in good standing as a condition of employment.

Why Join Us?

• Competitive union wages and benefits
• Stable, long-term career opportunity
• Supportive team environment
• Ongoing training and professional development
• Opportunity to work on diverse and challenging commercial systems

Apply today to join a team that values excellence, professionalism, and exceptional client service.