Dynamics CRM Functional Lead
SFE
Hi Professional,
I m Shaik Azgar Ahmad, Senior Technical Recruiter with Siri InfoSolutions . Siri InfoSolutions is a Tier 1 supplier , and I m currently working on an exciting opportunity for a Dynamics CRM Functional Lead-Richardson, Frisco, Austin-TX(Onsite).
Section
Details
Job Title
Dynamics CRM Functional Lead
Job Type
Contract
Client Location
Richardson, Frisco, Austin-TX
Work Arrangement
Onsite
Duration
Long Term
Pay Rate / Salary
Negotiable
Job Summary
We are looking for a Dynamics CRM Functional Lead with 10+ years of hands-on experience in Microsoft Dynamics CRM / Dynamics 365 Sales , with strong expertise in functional leadership and CRM testing .
The ideal candidate will work directly with business and client stakeholders, lead functional design discussions, analyze business requirements, validate Dynamics 365 fitment, and oversee end-to-end functional and integration testing.
Key Responsibilities
Functional Leadership
- Lead functional design discussions with business stakeholders and client teams.
- Analyze business requirements and determine appropriate Dynamics 365 solutions.
- Validate requirements for fitment, feasibility, and alignment with Dynamics 365 capabilities.
- Provide recommendations based on Dynamics 365 Sales functionality and best practices.
- Work closely with technical teams to translate business requirements into functional solutions.
- Review and support Dynamics 365 customizations, configurations, workflows, reports, dashboards, and integrations.
- Prepare functional specifications, process documentation, and other project deliverables.
- Act as a bridge between business stakeholders and technical teams.
Testing & Quality Assurance
- Design, develop, and execute test scenarios, test cases, and test scripts for Dynamics CRM applications.
- Perform functional, integration, regression, end-to-end, and UAT testing .
- Validate Dynamics 365 configurations, customizations, workflows, reports, dashboards, and integrations.
- Identify, document, track, and verify defects using defect management tools.
- Collaborate with business and technical stakeholders to clarify requirements and resolve defects.
- Ensure adequate test coverage across CRM functionality and integrations.
- Support UAT execution and coordinate with business users for sign-off.
- Prepare test execution reports, defect metrics, and quality status updates.
Required Qualifications
- 10+ years of experience with Microsoft Dynamics CRM / Dynamics 365
- Strong experience with Dynamics 365 Sales
- Proven experience as a Dynamics CRM Functional Lead
- Strong functional testing / QA experience
- Experience with Dynamics 365 customizations and configurations
- Strong understanding of Dynamics 365 CRM best practices
- Experience analyzing business requirements and validating fitment with Dynamics 365
- Strong client-facing and stakeholder management experience
- Ability to lead functional design and requirement discussions
- Ability to bridge the gap between business and technical teams
- Strong experience creating functional and testing documentation
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